Overview
LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Efficient and effective and it is very important that you are very good in your customer service
Dress arrived on time, very gorgeous! Very neat and well packaged. It fits perfectly. I love it!
I had ordered a top that was adorable. Unfortunately, when it arrived, it was the wrong design.
The clothes and foot wear fit perfectly; are comfortable and look great.
The watch came quickly and looked the same as the on line picture.
Am wearing it now.
Have never been so satisfied with an online site before. Very satisfied
I like it too much, great experience, reliable, great sound and control
I was satisfied with the product as well as service, Thank you.
I want to replace the shaver I ordered, it is not working
Its a beautiful gift for. A loved one like bf or gf
Your shirt design is very beautiful and can be worn very well.
I am happy to be your customer! You have a good quality shop.
Thank you Bye bye
Cool dress, cool price and fast shipping! My daughter is very happy
Quality clothing and extremely well made, perfect fit. Great communication and delivery.
Excellent quality as expected. Got to order 2 sizes up to fit.
I received my order in time thanks a lot for the order
Great site, amazing amount of products at great prices. Delivery very good.
Nice site with interesting product with reasonable price and quick shipping :)
I dont received some purchases yet after a very very long time!
Dear customer,
We sincerely apologize for your problem. We do really want to help you but we get confused. You mentioned you did not receive some of your purchases. Could you please advise the Order Numbers of all the non-received purchases?
For the order #46640998, it was shipped via ChinaPost-track-JX on June 6th, with the tracking number RV570226027CN. The online tracking shows this package was delivered to your address on August 11th.
Tracking link: https://t.17track.net/en#nums=RV570226027CN&fc=03013
We appreciate your understanding and cooperation in advance.
Easy to order, pretty fast to receive. It was a good experience.
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- singapore, Singapore, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service