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LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Texas
1 review
0 helpful votes
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Loved the clothes
April 23, 2024

But, I ordered a size that was too small. I'm disappointed in myself for not measuring correctly.

Date of experience: April 23, 2024
Michigan
2 reviews
0 helpful votes
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Excellent
April 23, 2024

The colors were explosive and very vibrant.
Size was true.

Date of experience: April 23, 2024
Germany
1 review
0 helpful votes
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Guter Einkauf
July 2, 2024

Ich habe eine Sendung mit einer Leinenhose und eine zweite Sendung mit zwei Leinenhosen, einem Oberhemd und einem Polo-Shirt bestellt und gekauft. Die angegebene Größe stimmt bei allen Kleidungsstücken mit der tatsächlichen Größe überein. Das Material der Leinenhosen ist okay und sie lassen sich gut tragen. Das Hemd und das Poloshirt haben ein eigenartiges Material, das sich nicht gut anfühlt. Der Kragen am Poloshirt ist so dermaßen ausladend und groß, dass ich das Shirt nicht tragen werde, da es vollkommen unmodisch wirkt. Ansonsten bin ich mit der Lieferzeit und der Abwicklung zufrieden.

Date of experience: July 2, 2024
Ohio
1 review
0 helpful votes
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Lov hoodie
September 26, 2023

Love the hoodies will buy more. Love all the products that veiw and bought from LITB. Easy to order and easy to watch track shipments.

Date of experience: September 26, 2023
Canada
2 reviews
0 helpful votes
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Christmas
December 29, 2023

I ordered some sweaters from you and they were very nice. Great quality and a good price.

Date of experience: December 29, 2023
Canada
1 review
0 helpful votes
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Poor quality products
December 26, 2023

The products that people buy from this site are of poor quality and are not made well

Date of experience: December 26, 2023
Spain
1 review
0 helpful votes
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ME ENVIARON TALLA EQUIVOCADA
October 9, 2024

Les hice un pedido y uno de los jerséis que pedi de la talla M me lo enviaron de la talla XL

Date of experience: October 9, 2024
LightInTheBox F. LightInTheBox Rep
7 months ago

Estimado cliente,

Esta es Megha, supervisora ​​de servicio al cliente de Lightinthebox.

Lamento mucho las molestias causadas. Ahora recibirás asistencia personalizada rápidamente.

He creado el ticket n.° 103147252 para su problema. El mensaje del ticket se enviará a su correo electrónico relacionado con la cuenta LITB. Por favor revíselo, estaremos esperando su respuesta.

¡Es un placer ayudarte!

Atentamente,
Megha
Servicio al cliente Lightinthebox

Denmark
1 review
0 helpful votes
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2 fine shirt love the color of Them
October 24, 2023

Fast delievery and and very and very happy for what i have Get from you. Have bye 2 more things i now waiting on 1shirt more and a Winther jacket

Date of experience: October 24, 2023
Canada
1 review
0 helpful votes
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Hoodie
December 15, 2023

Delivery was fine. Item is way better than I thought it was going to be. Very satisfied.

Date of experience: December 15, 2023
Denmark
1 review
0 helpful votes
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Buy
April 12, 2023

I bought a tunika, and it lokkede different on the picture, the sleeves seemed longer, and the Fabrici look different

Date of experience: April 12, 2023
France
1 review
0 helpful votes
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Better
November 21, 2023

Delivery was faster
But the sizes for dogs clothes are not good compared to European sizes. So

Date of experience: November 21, 2023
Canada
1 review
0 helpful votes
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Shirts
October 25, 2023

My shirts can in a timely manner, all fit properly, will be purchasing more in the future.

Date of experience: October 25, 2023
LightInTheBox F. LightInTheBox Rep
over a year old

Thank you for your feedback.
However your review and star rating do not match.
Please let us know if you've found any aspects of your order less than satisfactory.
There should be no reason for concern, after selling goods online for over 15 years, we've learned it's always best to take the customer's side.
No matter the issue, we always go the extra mile in finding ways to resolve!

Netherlands
1 review
0 helpful votes
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Strict and confident
October 31, 2023

Very satisfied with Delivery and the goods we order. Mostly it is perfect in size and quality

Date of experience: October 31, 2023
California
2 reviews
0 helpful votes
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Very cute
November 14, 2023

Item was shipped in a fast manner. I was able to track the shipment. Very warm too!

Date of experience: November 14, 2023
Canada
1 review
0 helpful votes
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Sweaters
November 14, 2023

I have bought several with only two being constructed with too light a yarn.the rest were fine.

Date of experience: November 14, 2023
Saudi Arabia
1 review
0 helpful votes
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Yassin
September 1, 2021

New to this app
I discovered new style of clothes very fit for me with acceptable prices,

Date of experience: September 1, 2021
Israel
1 review
0 helpful votes
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Good purchase
September 22, 2022

The armchair cover arrived after a several days. The product is of excellent quality and fits well

Date of experience: September 22, 2022
Canada
3 reviews
2 helpful votes
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Great prices and nice product for the price. Agree with others, would pay more for better quality.

Date of experience: February 1, 2014
New Jersey
1 review
0 helpful votes
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I has no issues with my order. Everything was as described! Arrived on time. Will order again.

Date of experience: August 2, 2014
Tennessee
1 review
1 helpful vote
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Received quickly, bought for mom, she hasn't complained about it yet so I assume it works fine.

Date of experience: August 22, 2014