Overview
LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Too poor. There are some material i cant even wear it or use it
Just in the house
I love how easy and accurate it was to order my shirts they were gifts for my husband
I was hoping to receive my order before I left on vacation but it arrived well in advance.
I had a great haul this time around. Got myself & son some clothes. He's happy, I'm happy.
I love this website it has so many items that I would have never had found in stores
The objects are as seen on picture! No hassle no bull just a cheap shop and very reliable!
I ordered a top for my wife. It arrived earlier that promised. She loved it and great price.
Love the shoes great fit came in fast fair price cant stop looking at stuff such great prices,
Brushes arrived quickly and im extremely happy with them. They are so soft and of very good quality
The website is very easy to use and I know the state of my order at all times.
The wait was a little long but totally worth it. I will definitely support again in the future.
The shirts were as advertised, delivered on time and in good condition. I am glad I ordered them.
I ORDERED TWO WOMEN TRENCH COATS 1 BLK & 1 GREEN. I ORDERED THIS ON FEBRUARY 26th, 2019 DURING THE ENTIRE TIME I KEPT SENDING MESSAGES AND THEY KEPT ANSWERING ME WITH A LIE AFTER LIE I DID NOT RECEIVE MY ORDER UNTIL MARCH 23rd, 2019@ MY POST OFFICE BOX I THOUGHT FINALLY I CAME HOME OPENED MY PACKAGE AND SERIOUSLY THESE MOTHACKAS SENT ME ONE DAMN BLK TRENCH COAT AND A $#*!IN LIME GREEN TOP CAN YOU BELIEVE THAT $#*! I DONT KNOW WHERE IN THE HELL THIS TOP COME FROM IM GUESSING THAT I HAVE SOMEONE ELSE'S DAMN ORDER AND THEY PROBABLY HAVE MINE I AM GOING TO TURN THIS COMPANY IN TO THE BETTER BUSINESS, THE ATTORNEY GENERAL'S OFFICE & ALSO THE FEDERAL TRADE COMMISSIONER S OFFICE MY ACCOUNT WILL NOT GIVE ME THE OPTION TO RETURN THIS ORDER OR CONTACT THEM LEAVING ME NO OPTION OF LEAVING A MESSAGE, THEY HAVE NO PHONE NUMBER TO CONTACT THEM AND I SEE WHY THERE PHONES WOULD BE RINGING OFF THE HOOK I HAVE NEVER KNOWN A COMPANY WITHOUT A CUSTOMER SERVICE NUMBER TO CONTACT THEM DURING BUSINESS DAYS AND HOURS THERE NOT ANSWERING MY CONTACT US MESSAGES IF I COULD JUST HAVE ONE CONVERSATION WITH ANYONE INSIDE OF THAT LIGHTINTHEBOX GOD KNOWS THEY WOULD CONSIDER CLOSING THERE COMPANY DOORS THIS KIND OF BULL$#*! CUSTOMER SERVICE THEY HAVE IS FOR LIGHTINTHEBOX TO HIDE BEHIND THIS LIGHTINTHEBOX COMPANY IS A POOR EXCUSE FOR A LEGITIMATE BUSINESS A MOTHA$#*!AS. SORRY BUT THIS IS TRULY A SERIOUS PROBLEM THAT SOMEONE NEEDS TO DO SOMETHING ABOUT
Dear customer,
We apologize for the problems. But we will try our best to help you.
As for your case, could you please firstly advise us with your Order Number？Please also describe more details about your problem so we can investigate it further. We promise to take full responsibility once we confirm our problem. Please don't be worried.
Please also be noted currently we don't use emails to contact customers because we need to keep all the communication records in our system. All our customers can contact our customer service via Tickets. Next time if you have any problem, you may log in your account and submit a ticket to contact us. Here is how you can contact customer service:
http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
We appreciate your understanding in advance.
I'm fully satisfied. All articles reached my place in a short time and they are all as expected.
I'm happy with the shirt I received. Nice material and it fits well. I will probably buy more.
I dont have to much time to o around and shopping, so miniinthebox are just perfect for me...
The product came on time and it was what I ordered. I would order from this company again.
Came in the time allotted. Don't understand why you need more than 50 characters but here you go!
Looks perfect! Can´t wait to give it to my friend as a gift.
Highly recommend. Thank you :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 101964933 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox