LightInTheBoxReviews 13,694

I am so very upset with this company. Clothes are terrible and of very poor quality. Hard to get return info so I can return items. Took forever to get it. Order on March 3 got them March 24.
I want all my money back and return mailing fees. It cost $50 to get them. Ugly material, thin and too small, too long, weird fit!

The quality of the product wasnt good. Then they made the return process impossible. Wanted pictures, measurements, and answered slowly to stretch out the process. When they finally agreed, they only gave us option to return to their warehouse in China at our expense with tracking, a $70 cost. We reversed charges on card instead. I'll return if you give me a label to return or a US address. Policy obviously designed so they can discourage people from returning.

Ordered my wedding shoes, paid $130, followed their size guide, they delivered it so fast I was impressed but when I got my shoes, it wouldn't fit. I submitted a ticket for refund but they don't provide free shipping TO CHINA! Shipping fee to China from Canada would be the same amount as my shoes! Terrible refund policy light in the box!

Męskie Kurtka Sport Codzienny Jesień Regularny Płaszcz Kołnierz stawiany Luźna Keep Warm Oddychający Sportowy Elegancja Kurtki Długi rękaw Jednokolorowe Haft Niebieski Khaki Zieleń wojskowa #*******
Co do czasu przesyłki żadnych zastrzeżeń
Jakość wykonania bez zarzutu
Kurtka raczej na cieplejsze dni
Ogólne wrażenie pozytywne
Minus to rozmiar, brałem i tak z lekką tolerancją ale to za mało, rękawy o dwa centymetry przykrótkie

Ogólnie POLECAM tylko uważnie z numeracją, radzę brać dwa rozmiary większe /no chyba że ja miałem pecha/.

I ordered a dress. The dress was not true to size. It was tight in the back, and extremely large in the bust area. The material of the jacket was cheaply made. When I asked about the return policy, they gave me the run around, from sending them pictures and ending with they cannot return made to order items. In my order, there was never a mention that I ordered a made for order dress.

I received a jacket that was too small even though I used their size chart, I have spent hours trying to get details of how to return the item, there is a no way they will give you the Details, once you have bought it you are stuck with it weather it fits or not. This company should not be trading it is a total scam. Be advised Avoid At All Cost.

I was very happy with two and with one have already re-ordered.
The other two the size wasn't right (either too small or too large) and
With one I also really didn't like the feel of the material.

Ordered a shirt on the 28th February for st. Patrick's day and it's still not arrived. The dates change that much I doubt I'll ever see it. £20 down the drain. Once bitten twice shy. Delete the app. And don't use this company. I see other reviews of them being scammers so avoid. There is no easy way to even contact them. I've actually cancelled the card now as in worried they may take cash from my account. DONT USE.