Overview
LightInTheBox has a rating of 4 stars from 13,652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Thanks guys, great service. I appreciate you making this refund, it is really helpful. The product is good, too.
Update: LitB has offered me a refund of the customs cost. This is a great gesture, and much appreciated. Thanks!
Item came as described and was well packaged. I do recommend this website and will buy from them again
Love to shop here. They have everything at great prices. Fast and great services. I like buying from them.
Other than receiving two of the same dress after ordering one of them everything was ok! Refund is confusing!
Better than expected. Dress fit my daughter nicely. Can't wait to see her in it for her sister's birthday.
Every item ordered was promised to ship in 24hrs -3 days. 6 days later the order ships! Not impressed!
Yes i really satisfied about free shipping low charges. Unlike other ecommerce site charges more also customer service excellent
Hi Baktha,
Thank you for leaving a comment.We appreciate your kind words. I see you are one of our loyal customers, we like to thank you for that!
Always a pleasure seeing you again!
LightInTheBox Customer Service Team
Awesome!... so pretty and inexpensive... I love this site and will do more business in the future for sure
Received exactly what I ordered. Got 2 tops that are so soft yet sturdy. Love the colors. So satisfied!
Absolutely brilliant. Such an amazing variety of things at affordable prices. Will be back to purchase more things soon.
I've had a lot of successful purchases. Though, the overall purchase price is higher than other sites I've shopped.
Got a little bigger size than expected. With few alteration would be lovely Thank you for the lovely dress
This s a great site—more stuff than you can imagine. Prices are good, and the flash sales are unbelievable.
Ordered a retro shirt for my adult grandson and he loved it. Order was promptly delivered and good quality.
Bought a some swimmers from here for very cheap and the product was quite nice and came relatively fast
I bought a maxi dress that was completely see through when it arrived. It took two-mon the to arrive.
Thank you for shopping with us and telling us about your experience. To handle your case in a more effective and proffesional way, please login your lightinthebox account and subimit a ticket for CS support. We will check your order and respond in 24 hours. Thank you for your understanding.
This how you can contact them:
http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
I had an awesome experience shopping on LightInTheBox. I would suggest the site to all my friends and family.
Thanks for delivering these motion-sensor lights - they are great and I love that there is no need for batteries!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 28741119 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox