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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Très efficace. Bonne qualité, bonne grandeur, expédition rapide et très bon suivi.
J'ai bien reçu mes articles et tout est conforme à ma demande. Merci.
Fair delivery time, good costumer service, the products are in compliance with the advertised only one item that was short-handed (got 1 of a set of 4) other than that everything went smooth
Commande passée facilement, reçue rapidement et conforme aux photos
Dziękuję za sprawne dostarczenie towaru.Znakomite informacje o przesyłce a w szczególności towar OK.*******
I kept watching your advertisement's on "YouTube" on my daily timeline and one day decided to check out your products. At first it was a few shirts, next a few hats, later on I purchased a watch. I'm happy to say it was a learning process, that was quite easy and pleasant! I later returned for more shirts, and several beautiful watches; which made me a happy man. However, the wristbands needed to be adjusted, which created a problem? But, "LIGHTINTHEBOX," offers hundreds of utility items, with one product in particular caught my eyes? A watch/pin remover kit! AMAZING; I'm Good..
Several products of dubious quality, or rather, with immense "lack" of quality. On the other hand, customer support was "excellent"!...
Ce fut une belle expérience. La commande n'a pas trop tardé. Ce bijou fera un beau cadeau à quelqu'un que j'aime pour son anniversaire
Everything we bought was as shown.
Actual sizes are precise as indicated.
Our deliveries arrived sooner than was expected. NEVER had to deal with Customer service on any order,as we all know what that can be like, so that tells you their commitment to providing great service and integrity.
BIG THANK YOU to LITB!
I'm the mother of the groom. I wanted to look good at my son's wedding. I looked everywhere for a dress (I'm really a skirt person) I saw a dress on this website and I loved it! The perfect color also. I took a chance and ordered it. Perfect fit! Very comfortable! I'm super happy with my purchase.
Les chaussures cebon...les chemise pas bonne coloris mauvaise qualite..
Jsem velmi spokojená s vaším obchodem, co se týká vyhledávání zboží, bezpečné platby,kvality a originality vašeho zboží
Sérieux, excellente qualité, livraison fiable, bons prix.
Both 2 shirts for my second experience. One of the shirts describef as beige with blue stripe. It was pink with black stripe and seams were very sloppy.The second shirt was not as shown on webpage. Webpage shows a very heavy shirt when it's very light weight.
I have made 4-5 separate purchases and all arrived within two weeks. The quality of the T-shirts i ordered were equal to anything I would get from Target or DXL or Academy. The sizing is true to their size chart. And being 6'5" install, size is important to me.
Gostei muito daquele tipo de calcado,a cor eo design.
Servem-me calcam bem e muito loves.
Adorei
Very good had no problems always received items in good shape
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members