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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Food quality clothing but delivery is slow it can take up to a month to arrive.
Very good product clothes never tought it will be like this but i have good experience
I have ordered from LightintheBox couple of times. Most of the products has been good quality. I have been suprised than plussizes really are really Big. And other buyers comments helps you to choose for example size. Good value for money
I have been dealing with LightinTheBox on several orders and have been extremely happy with their professionalism. Great company. Very prompt in answering and delivery the items. Very happy with this company.
Zamawialam juz dosc sporo rzeczy z tej Firmy i jestem bardzo zadowolona, wszystko dobre gatunkowo i zgodne z opisem
Serdecznie polecam :)
Voor de eerste maal is mijn pakje mooi verpakt toegekomen.
Altid god kvalitet ift prisen og( meget hjælpsomme medhjælpere i costum service!
J'adore ce site il est complet des produits de qualité et peut cher je suis très satisfais de tous cela
I've been a customer of light in the box for a while now and never been disappointed. Good quality, fast service
Dad and Son Shirt Tops Animal Coconut Tree Street Print Blue Short Sleeve Mommy And Me Outfits 3D Print Active Matching Outfits
US $25.39 x1
* Arrived incomplete - No XL Dad Shirt only the Size 10 Son Shirt arrived
Very satisfied with the item. Good material, stretch and fit just right.
I have now ordered from Lightin the Box. I was uncertain at first until I received several items. They were on time and products have been very good quality. If you want a successful purchase be sure to watch the sizing chart and you won't be disappointed.
I was worried at 1st because when i tried through amazon i got 5 garbage way to small{for a child} shirts from a company CLAIMING to be them. But as soon as i ordered from Lightinthebox DIRECTLY my shirts were awesome and they were correct sizes i ordered.The criminals at canadian customs tried to screw me for 1/3 of the cost of 7 shirts $240.00 they tried to steal $80.57 from me but I BOUGHT Duties&Taxes insurance and Lightinthebox Happily Reimbursed me on my C.Card. I am so Happy with them i will order All my future clothes from them.They are stylish and awesome.Thank you LightintheBox people.
Loving it very nice priced just right also I well be shopping with you again soon
J,ai bien aime mon experience avec lightin mais commandes sont toujours ete recu a la maison le seul probleme es t que souvent les sizes ne sont pas bon trop court j,ai du recommander souvent et oubli les retour beaucoup trop compliquer et dispendieux. Mais l,experience a ete tres bonne merci
The ordering process was reasonable and efficient. Shipping time was average. The products were good quality at a fair price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 101622466 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox