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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Quick, easy all the way thru, product was good, delivery when they said
Het gaat steeds beter met het bedrijf, steeds sneller geleverd, sommige dingen zijn kwalitatief wat minder, maar over het algemeen genomen zijn de meeste dingen gewoon goed.
Cute tops and delivery service was decent. I even ordered similar tops for my family members.
Ordered a jacket. Came with strange writing on the back of it.
Item in the catalogs is what you get. Fast Shipping on the faster side. Well packaged items. Highly recommended to anyone.
One of the things I like best about ordering and buying from Light in the Box is there are no surprises. You can trust that when you order you will get what you have viewed and ordered from the site, that's a plus right. Don't take my word for it you'll see when you order next. I have never been disappointed; I wish I could say that about other places I have ordered from.
Items received in good condition, and as described on the website. Shipping didn't take that long also, considering it was sent overseas.
Je recommande les souliers de danse très confortable.
I'm very happy with my orders. They have been good guality and happy with the delivery service. Thanks
Took a chance and purchased a phone case (DG.Ming) with attachment for ID and a couple of cards. Very pleased with my purchase because now I don't need to carry my wallet, I have everything I need attached to my phone case!
Тренчкотът е от тънка материя и не е за хладни време. Трите блузи са перфектни. Вместо това получих кафява, но не възразявам. А подаръкът шивашки сантиметър е наистина комплимент.
Jsem nadšená.Kromě svetru s listím,kde se barva listí po vyprání skoro ztratila,nemám výhrady.Ostatně mojí sokojenost vajadřují časté nákupy.
I love shopping at this site! Such a great selection of items at terrific prices! Great finds, new products to check out! I always get great gift ideas on this site!
Thank you!
3 of my products needed to be returned. Because of the cost and details of trying to return these I decided to keep them and receive the return discount instead. The measurements according to their website were accurate on some things and not on the others, so you must be careful what size you order. I like the things that do fit.
My experience with customer service, has only been good, easy to complain etc
While several items did not fit, Customer Service has been responsive and worked with me to find solutions. I will be buying from LightInTheBox again soon!
Lot's to look at and choose from! Easy to narrow the search for style specifics.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members