LightInTheBoxReviews 13,721

..after reading several reviews I decided to order XXL even though I fit XL easily, the products arrived but all 4 shirts were way to small as well the fabric is poorly made and already displaying flaws.although its advertised well, it's a very poor, cheap and overpriced product in my opinion.then again look where it's made..

Don't spend a penny on this site...sub-standard and shoddy products with appalling customer service.

I enjoy all the items I bought from Light In The Box. I just want to make a suggestion, if possible to please check the items thoroughly before shipping them. Although it is very rare it happens, unfortunately I received an item which has loose stiches that will cause the hole to widen if not stich right away, instead of returning them I just have to stitch it myself. I hope you understand, I am sharing this in a positive way, at your end you will receive customer satisfaction. Thank you and regards.

When I inquired about a refund for my damaged item, customer service worked to resolve the issue in a timely manner.

I ordered 4 dresses. All which arrived after several weeks. The fabric is cheap the products are horrible made and Ill fitting. Yes very inexpensive but they don't take returns. They are thieves. Do not order from this "company""

I ordered a men's shirt from them, because based on the picture on their website it was a pin collar shirt with contrasting white collar and cuffs. I think it was supposed to be all cotton as well. In any case, the shirt I got had a shorter collar with no pins, so it was not the shirt pictured. And I'm pretty sure it's no better than a cotton blend. It's not a horrible, cheap shirt, but it's not the shirt they advertised, and I thought I was paying for and getting. However, since I initially wrote this review, customer service contacted me quickly, and offered a full refund. So I can say the company does have excellent customer service and will do their best to satisfy their customers. I therefore changed my star rating from the original 2 stars to four. They still need to improve their marketing so that what you see and what they say are what you actually get.

Everything was great and fit but the 3 bras that I purchased was not a 4 x like it said they were. I gave them to a friend that is a size B cup and she took out the pads they fit her perfectly. I took out the pads but still didn't fist too bad they weren't 6x. So I lost out on that money o even wrote into customer service to see what I needed to do to send back for refund but I got no answer from your customer service. If your going to have customer service then you need to make sure they are active with your clients because I felt like I was a wet rag that got tossed aside because I had asked how to send something back but it wasn't sufficient enough for a reply like I didn't matter you got my money and that's what mattered to you as a bus bcdid