LightInTheBox

Update: After posting the bad review here, I was contacted by Pinni from customer service who offered to refund me and send a free gift and gently asked me to update my review. Amazingly quickly my money was refunded to my PayPal account. As for the gift I already told the nice girl I really don't believe anything from the store will ever reach my doorstep, but anyways my money is back.
So the 2 star rating (higher than before) goes for Pinni who helped. 5 star I would give only to sitejabber, since my review here helped solve my issue.
As for LITB I would never ever try again.

I initially bought a handbag. After the processing order indicated had passed, I received a ticket saying it was out of stock and they were sorry and they would refund my money into my account on their site, this is for me to make another purchase, not on pay pal.
Well, I thought it was just bad luck, so I used the money that was refunded to me and chose another handbag that said 3-4 days of processing. That was on Jan 11th! Since then, and after I have asked sveral times when will my order be shipped, i have received replies that said they were sorry and they needed more time, etc, etc. On Feb 6th they said tnat next day they would finally ship my order. Today, Feb 8, I suddenly received a ticket saying that my item is outof stock! One month after my order! As you understand this is a business of placing your money, then they after a month they tell you no stock, use your money on another item and so on... They just hope that once you use your money again on another purchase you will add some more money. Total scam. Don' t get fooled as I did.

It was fast and the quality of the product is good.

The package suffered some damage on the road to me.

Please don't waste your time ordering from this company. I am a 40 year old cancer patient. I searched for wigs online and I ordered $200 of wigs and wig products from this site. I was in the hospital for almost 20 days. I wanted to receive my wigs quickly. When I got out of the hospital my wigs still hasnt arrived. I looked on the site and seen that they have canceled my order. They sent a message to my account from light in the box stating they have sent many emails for me to verify payment and address by sending them a light bill. Although this is a very strange request, I would have done it if I had indeed seen an email. I checked my emails daily while I was in the hospital, inbox and spam. After reading reviews, many of the people on here have stated, they lied to them also saying they sent emails but they didnt receive any. The company states I will receive a refund after 7 to 25 business days. This is around the holiday time. I have Christmas shopping and medical bills to worry about. I have read some reviews stating they dont like to give your money back but give credit. I do NOT want any kind of credit, I want my money to go back to my original payment. I will not be doing business with these people after reading these reviews. Many people have stated they have not received refunds. If I dont get my money back, I am going to BBB and the FTC. I do not play about my money. I just want my money back. If I do not get my money back, I will write more reivews expressing that. This is ridiculous. I dont need a generic response, I need my money. I am a divorced cancer patient with four kids. I cant afford to throw away $200 and still have to buy more wigs. I think other cancer patients would like to hear my story. Maybe I should try to go to the news. Taking advantage of cancer patients is not a good look. Or taking advantage of anyone, cancer or not. Their are some really bad reviews on here of your company. This needs to come out. I'm wondering if the company is writing the positive reviews. If I dont receive my money back by February or they send me a credit with this company, I am taking this to an extreme. I am through with this company. I wish I had read the reviews before I ordered. Lesson learned!