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LightInTheBox
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Clothing & Fashion/Clothing/Wholesale Clothing
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LightInTheBox

lightinthebox.com
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Overview

LightInTheBox has a rating of 4 stars from 13,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,949
value
1,868
shipping
1,926
returns
1,508
quality
1,805
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Mary T.
New Mexico
1 review
0 helpful votes
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Awesome
September 19, 2023

The stuff i have ordered has been great. It has been what they said it would be.

Date of experience: September 19, 2023
Angela B.
Utah
1 review
0 helpful votes
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Received order within two weeks
March 28, 2023

Clothes don't really fit well. Would like to return but need label to return.

Date of experience: March 28, 2023
Tiffany B.
Canada
1 review
0 helpful votes
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Quick & Efficient
September 19, 2023

Everything arrived in decent timely matter and in good condition!

Date of experience: September 19, 2023
ramon A.
Mexico
1 review
0 helpful votes
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Clothe too small
December 6, 2022

Clothe too small, color good, I required a medium size, but it's too small

Date of experience: December 6, 2022
sandra L.
California
1 review
0 helpful votes
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Gift
February 24, 2023

Thank you for sending. The quality is so so. Delivery is longer than expected

Date of experience: February 24, 2023
Giorgos K.
Cyprus
1 review
0 helpful votes
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I am very happy with lightinthebox
July 22, 2014

I am very happy with lightinthebox
I will buy again!

Date of experience: July 19, 2014
Jose S.
AE
1 review
0 helpful votes
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Excellent
May 10, 2022

Excellent products delivered in a proper time with excellent quality

Date of experience: May 10, 2022
Jessica B.
New Hampshire
1 review
0 helpful votes
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Good quality
January 17, 2023

I received the package past the date expected, but it was worth the wait.

Date of experience: January 17, 2023
Stacy C.
California
1 review
0 helpful votes
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Very Pleased
December 26, 2023

Products are great, customer service is great, the prices are great!

Date of experience: December 26, 2023
Angela R.
North Carolina
1 review
0 helpful votes
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My order
March 28, 2023

My experience with getting and receiving my order was great.

Date of experience: March 28, 2023
jacques M.
France
1 review
0 helpful votes
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Good transaction
March 15, 2023

All is correct, but one is too small (not xxl but perhaps or smaller

Date of experience: March 15, 2023
jeremy s.
South Carolina
1 review
1 helpful vote
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I got it from light in the box
June 22, 2016

I was pleased after my issue with delivery was resolved

Date of experience: June 21, 2016
Frank J.
Canada
1 review
0 helpful votes
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Awesome
March 29, 2023

It was great everything was perfect. Love all my products

Date of experience: March 29, 2023
jonathan J.
Spain
1 review
0 helpful votes
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Satisfied
August 10, 2021

Quick order nice product recommended looks as good as description

Date of experience: August 10, 2021
Stephanie S.
Australia
1 review
0 helpful votes
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Great products and services
August 18, 2013

Great products and services. Quick response and on time delivery

Date of experience: August 18, 2013
peggy V.
Florida
1 review
0 helpful votes
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Good quality
October 17, 2023

I was both surprised and happy the quality of the merchandise was very nice.

Date of experience: October 17, 2023
Hagar Z.
Israel
1 review
0 helpful votes
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Very good service!
August 12, 2014

Very good service!
Low cost products
Big variety of products.

Date of experience: August 12, 2014
Mukesh L.
Netherlands
1 review
0 helpful votes
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Very good phone looking at its price
August 5, 2014

Very good phone looking at its price. So far so good. Thank you lightinthebox

Date of experience: August 4, 2014
joanne s.
New Zealand
1 review
0 helpful votes
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Very good to buy from and very fast i will buy of...
August 4, 2014

Very good to buy from and very fast i will buy of here again

Date of experience: August 4, 2014
Sandy A.
Canada
1 review
0 helpful votes
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Santa Hat
December 29, 2023

Moving Santa Hat was broken and did not work when delivered.

Date of experience: December 29, 2023
LightInTheBox F. — LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102274967 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

986 reviews are not recommended
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.

Business History

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Company Representative

Lightinthebox Feedback
LightInTheBox F.
Typically responds within 1 day
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