I like the Lifepoint survey panel. Previously same was known as Global Test market. I has a long association with the panel and learn a lot on new studies and feel proud to have a contribution to various studies/ survey by different companies.
My account was closed without explanation and Lifepoints refuses to give any sort of explanation except a range of possible violations, none of which I committed. And they won't let me open a new account.
I was always happy with Global Test Market and My Survey but Lifepoints is even better! Always really interesting and varied surveys with a lot of opportunities to earn great rewards. I get more regular payouts with Lifepoints than with other survey sites too.
I've been a long-time member. They told me I unsubscribed(if I did, it was because of a computer malfunction). I never intentionally unsubscribed. They tell me that their system will not allow them to reinstate my email and that I need to sign up with a new one. I did that. Went to sign in and it said that it had been suspended. I asked about it and they said I had violated some community rule. I asked about what I supposedly did... nothing. I had a lot of points accumulated and they tell me that I forfeited them by violating some rule(s) that they never tell me. I'm very disappointed and feel cheated... like I worked for free! Is there some legal way to get my points/$$?
Hi George,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I have been with Lifepoints for 5 years and now that I accumulated some 1500 points they cancelled my account without any reason and they can only say that I violated some conditions. There is no transparency and I think they close most accounts that have significant points saved.
Hi Joey,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Used to be quite responsive & execellent, but no more. Feedback sent on 17 apr and get reply on 22 apr with no solution. Anyone experience been screened out after taking the survey for more than 20 mins? I did. Anyone experience completed the survey and been thanks for participate the survey but no market point been credited? Too many times market point not been credited, sick of making complaints and many times just wasting time completing surveys for them without given market points.
They use people to drain them of answers to their surveys and don't want to pay them. There are almost constant login issues and they won't give you any specific reasons why they won't pay them. There are many complaints about them. They cut your membership off and won't tell members why. This is bad business and they will go down for this. I have less than nothing good to say about them. LifePoints is a waste of time and many many people complain about it.
Hi,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I used to belong to this site and thought it was great until they disabled my account and kept all my earnings! After numerous attempts to find out why they disabled me I finally got a response telling me a violated their terms and they don't have to tell me how they came up with the info nor do they have to tell me what I did! I wouldn't trust them! I spent a lot of time doing exactly what they wanted just for them to keep everything!
Hi Tami,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I have now sent 6 emails in three weeks to LifePoints about my account. So far have had 1 responce whitch looks like a recorded message that would be sent to anyone that send them emails. Not happy with this service.
Hi Rita,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
Lifepoints is 1 of a few worthwhile survey web sites in terms of: straight forward surveys, reliable rewards and a very responsive Customer Service staff. And I have years of experience as a survey taker with 50+ survey sites!
Many thanks for this great review, Stanley! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.
Kind regards,
The LifePoints Team
Lifepoints is improving they have a nice clean layout which shows surveys and clearly details rewards. Very easy to use and payouts are nice and quick. You don't have to do surveys for a year to get a reward. There is enough variety to keep you interested.
A good site to give your views on a whole host of topics, many interesting and a few not but overall a good site if you are into surveys and giving your opinions and you can earn resonable rewards for your input
Hi Ken,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
Have been member from Feb 2019 and previously with Globaltesmarket for many years.
Have found the site to have a good range of surveys and rewards.
Have found redemption of Amazon vouchers easy and quickly obtained. They also offer a wide range of other vouchers and paypal.
Norman, thank you for the great review! We're so glad you loved your survey experience with LifePoints and can't wait to hear back from you.
Kind regards,
The LifePoints Team
I signed up for lifepoints and was told there was a problem after i was verified. I contacted the help center. 2 days later an email came telling me i was denied at this time because i did not pass a 3rd party check? All i gave them was an email address and my age and name. So what doesnt sit well with a 3rd party? Probably that i preferred to be paid with a check rather than give account information... decide for yourselves!
Hi MS,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
This is the worse survey company ever. It's a big SCAM! People! Please do not fall for this scam company! They will cancel your account as soon as you try and redeem a voucher! They canceled my account for no reason and no explanation and never paid out my points when I ordered a voucher! SCAM! SCAM! SCAM!
Hi Michelle,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-TP', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
Lifepoints send me a steady stream of surveys and help me to build up my points for rewards and also give you a few points if you don't qualify, which is different to other sites
Also say sorry if you don't qualify, but soon send you others
Hello Fay,
Thank you very much for such great review!
We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.
Kind regards,
Ben
The surveys won't load on my phone but they load on my computer. When you click on the surveys most of the surveys their not available. Even the ones they refer to you are taken up. And when ever you do finally get a chance to take a survey, when you get half or torth the end of it, they only give you 2 points if they don't like your answers.
It takes them 5 business day to send you a gift card threw email, when you do cash out.
Hi Mary
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ", we can ensure that your ticket is escalated with our Support Team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
This started out as a great survey site for me. I've been a part of it for about three years now, but lately some very strange and wondrous things have made me very upset. I have accumulated enough points to cash in and redeem them for a few bucks in my Paypal account. However, for the last SEVEN WEEKS I have been unable to do so. Customer support has done nothing except continually tell me to be patient-their IT department is working on it. FOR SEVEN WEEKS!? I have followed up this incident numerous times and I am constantly told to just be patient. SEVEN WEEKS is an unacceptable amount of time to be patient. If this were my IT department at work, they would have been replaced by now. I've stopped taking their surveys because I fear I just might be wasting my time.
Hi Michael,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
I have been a member of this portal from over a years from now and its been a fantastic journey so far.
I have earned approx. ******* INR worth of vouchers from this portal. So just be patient and keep filling the surveys
Been on the site for a while and all of a sudden my account is blocked. I send several emails with the quation why, but get no response or a respons without an answer in it. They do keep sending the other mails tho and had to block those because no other way to stop. Till this day still NO answer what so ever on the queston why my account is blocked
Hi Marieke,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Overview
LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Donald,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team