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LifePoints

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GB
1 review
1 helpful vote
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Despicable Behaviour
August 29, 2022

Like many many others, Lifepoints cancelled my account and took away my points for allegedly breaking their terms, which I had not done. It seems they do this to everybody after they have used you for a bit. Many many similar complaints if you search. Do not use!

Date of experience: August 29, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Rebecca.

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
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Chsnce
August 26, 2019

Life points a good opportunity for earn some money and give your opinion to the world...
It can change our life style by giving thought to others. People's view about product can change by our opinion..

Date of experience: August 22, 2019
GB
1 review
2 helpful votes
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Dont trust them
February 7, 2023

Paid out a small amount, then I thought I would accumulate my points so I use them, then all of a sudden my account has been cancelled and all points lost, no explanation of what I supposedly did wrong. By answering surveys, all my time answering wasted

Date of experience: February 7, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Jayne,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Canada
1 review
4 helpful votes
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Total Scam
August 22, 2022

As soon as I had enough rewards I purchased the $25 Amazon card. All of a sudden my account was deactivated. I received an email saying I violated the rules. All I have done is complete surveys almost every day and have answered honestly. They don't even have the decency to tell me what I supposedly did wrong. This is a total scam. They received my information. I did so many surveys for them (enough for over 3000 points) and as soon as I go to cash in they claim I have suddenly violated rules.

Date of experience: August 22, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Amanda,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
18 helpful votes
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I have given 1 star, if I could have given none I would have! On several occasions, they would get you to start the survey's and once you have answered questions, which often took me 20 minutes to half hour would then say, we have our quota and you get a big NOTHING in return for them screening you out. In other words, you are doing the survey for nothing. They also take forever to pay you and should do what the better market researchers do and pay you in multiples of say £10 instead of working for a whole year for £50 answering numerous surveys! Never again!

Date of experience: December 9, 2014
Italy
1 review
0 helpful votes
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Bad, avoid.
June 13, 2023

Bad, avoid. They deactivated my account because according to them I didn't do enough surveys, a pity that I logged in daily and very often it didn't let me access the surveys due to a system error. Bad service.

Date of experience: June 13, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Silvia,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Washington
2 reviews
0 helpful votes
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Many surveys everyday
August 17, 2019

You have several surveys everyday and most give even 2 points even if you don't qualify to answer questions. Most are fairly short with easy to understand questions that are not overly long. Fun surveys with many subjects.

Date of experience: August 14, 2019
California
1 review
1 helpful vote
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I had been with this site for a few years, taking surveys daily and being honest. I was just about to log in to ask why I have not received the 10 dollars they owed me ( you have to wait up to 10 days for your money) when I couldn't log on because they cancelled me, without any reason nor notification. I am still in shock. I have never had this happen before with any other survey site I am on. It's nasty enough that you are cancelled with no reason and to add further insult not pay you. I have my confirmation numbers when I cashed out but what good is that? I have reported this to Survey Police as well so others won't be scammed

Date of experience: May 12, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Joyce,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

Should you wish you can proceed again and see if you would get a different resolution, please open a ticket with our Help Center here:

https://lifepoints.zendesk.com/hc/requests/new.

Please quote 'SITEREVIEW-TP' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

However, this does not mean that your account will be reactivated, especially if we have found evidence that you have breached the terms and conditions.

We are sorry for the inconvenience this may have caused you, we hope that we can welcome you back to LifePoints Community.

Kind regards,
The LifePoints Team

Washington
4 reviews
10 helpful votes
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The Good & Bad
January 22, 2018

My Survey was once my favorite survey but when I last reached my payout time they kept locking me out of my account. I tried several times to alleviate the situation. I finally got them to open my account long enough to spend most of my point rewards but then they locked my account again. I finally gave up on them.

Date of experience: January 20, 2018
Priscilla F. LifePoints Rep
over a year old

Hello Anita,

We're sorry that you haven't had a positive experience with LifePoints and we will gladly carry out a further review of your account.

Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

Please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - and quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

New York
1 review
6 helpful votes
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Once you fill out the required forms you receive numerous emails requesting you fill out surveys. Some surveys shut down in the middle of filling them out, some say they are no longer available, and some bring you to an error page. Big waste of time.

Date of experience: August 17, 2018
Priscilla F. LifePoints Rep
over a year old

Hi Susan,

We're sorry that you have been experiencing technical issues with the platform.
Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

GB
1 review
0 helpful votes
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Best survey site
August 15, 2019

I've tried most survey sites and this is the best and most honest one out there. I've earned alot with them and any problems they sort out quickly so if you are thinking of wanting to earn a bit cash then lifepoints is it.

Date of experience: August 12, 2019
Georgia
2 reviews
9 helpful votes
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I just do not understand how every Blog all these guys that write about these companys, say that this is one of the best survey sites i hate to say that this is my number one for the worst survey sites and the funny thing is they would send me 10 to 15 survey a day but most of them you could never get on the site to take them. In 3 months i took 1 survey but every day i had 10 to 15 to take, But i would still Love to know how all these guys that write reviews can say that mysurvey is one of the best. How much are they getting paid to say that they are good.

Date of experience: April 8, 2016
GB
2 reviews
6 helpful votes
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Scam!
October 2, 2018

This is really a scam.
I had many issues with them, but the most frustrating is when they sent me a survey for over £1 and that took me over 25mins; just at the end, they decide there is a bug. I sent multiple emails and tickets to them, but no one cared to even acknowledge me. Then when I decide to unsubscribe, they answer to many of my emails and ticket.
Keep away from these people

Date of experience: October 2, 2018
Priscilla F. LifePoints Rep
over a year old

Hello Elhadji,

We're sorry that you haven't had a positive experience with LifePoints.

Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

We apologise for the inconvenience this issue might have caused and hope to see you back soon.

Kind regards,
Ben

GB
1 review
2 helpful votes
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The worst
September 29, 2023

I changed my email simple enough we all do it, but to these clowns it impossable, i have contacted them many times to no avail, nothing. I have used them for years no problem but this is bad, i would close the account but there is over £40 pounds of my money in rewards in there and i cant get it. All because i changed my email. Do not use!

Date of experience: September 29, 2023
Priscilla F. LifePoints Rep
over a year old

Hello Andy,

We're sorry you didn't have a great time with us. Let’s discuss how we can turn your experience around, please raise a new ticket with our help centre quoting ‘SITEREVIEW-TP’ and we will try to resolve your issue as soon as possible.

Thank you kindly in advance!

Kind regards,
The LifePoints Team

Illinois
1 review
3 helpful votes
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Complete Scan Site
February 18, 2023

I've been a member of this site for years and for the most part It's been fun and promising.
Yesterday I was banned from the site after trying to redeem a considerable amount of points
I've never violated and terms
I've contacted the Better Business Bureau because these people are committing fraud and need to be held accountable
All I want now is my money for my time and effort.
Too many people are complaining and this has to stop

Date of experience: February 18, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Susan,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
1 helpful vote
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Waste of time
November 27, 2019

Tried to sign up a few times. They took my name, address and email details then said my email address is invalid (definitely legit). Wasted my time and now potentially have my details to send junk mail.

Date of experience: November 24, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Georgette

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your situation.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ, we can ensure that your ticket is escalated with our Support Team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,

Ben

New York
14 reviews
134 helpful votes
Follow Maxine R.
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MySurvey, which is owned by the consumer research company, Taylor Nelson Sofres, pays users to participate in consumer research surveys conducted by various participating companies. There is also a referral system that allows users to earn when they recruit new users to the site.

MySurvey.com actually pays in points, which can then be traded for cash, with one thousand points equaling ten dollars. Ten dollars is the minimum cash out amount.

Referring new users wins a user one hundred and fifty points ($1.50) for each person who qualifies and actively takes surveys.

The reviews for MySurvey mainly consist of users complaining that the payout per completed survey has dropped drastically from seventy five points ($0.75) to just ten to thirty points ($0.10 to $0.30), regardless that some of their surveys can last up to forty five minutes. This certainly places MySurvey in the slave-labor category.

Date of experience: November 7, 2011
Illinois
1 review
0 helpful votes
Follow Fred S.
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Lifepoints was a decent survey velicle. Lately the frequency of completed surveys states that they fill up to quickly. You complete a survey pay what is promised. Also, the surveys seem to be biased against senior citizens. Fo not shotgun every survey, you know their target audience.

Date of experience: May 30, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Fred,

We are sorry you've been screened out of some surveys while in due course.

Some surveys require only a limited number of responses per category, for example, from a region or age group. Sometimes the number of participants needed for a certain survey is reached very quickly and we are forced to close the survey as soon the quota is reached.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-TP', we can ensure that your ticket will be escalated with our customer service team.

Best Regards,
The LifePoints Team

Illinois
1 review
0 helpful votes
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Easiest survey to date
August 29, 2019

Super easy to obtain points and get rewarded. The more you save the better the rewards. It's easy to sign up and the minute you sign up you instantly receive surveys to take that range from 50 to over 200 points depending on the survey. Give it a try and see if you like it.

Date of experience: August 25, 2019
Philippines
1 review
1 helpful vote
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The LifePoints survey is legit. When my points reached 666, I immediately redeemed with the 500 pesos Lazada Ecert. After four days, I received a confirmation of my order and the gift card code from Lazada. In my curiosity, I tried to buy some stuff in Lazada, and the transaction went well using the gift card code. Thank you, LifePoints. Until next time.

Date of experience: April 16, 2021
Priscilla F. LifePoints Rep
over a year old

Thank you for your kind words, Edmund! We're so glad your experience with LifePoints went so smoothly. We’d love to continue providing great service to awesome members like you.

Kind regards,
The LifePoints Team

Overview

LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.

service
236
value
233
shipping
8
returns
5
quality
226
This company responds to reviews on average within 4 days
+87