Lens.com has a rating of 4.4 stars from 3,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Not happy.
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Received my order in a timely fashion. Received my proper order.
Have not used them yet but great customer service delivered quickly too
Thank you Lens.com for delivering great contacts fast and efficient!
The customer service representative was very helpful and quite thorough.
Lenses arrived quickly and work perfect. I would definitely buy from them again..
Predictably high functioning. Prompt processing and delivery
Easy, fast, convenient! I will never go another way to order my contacts! Very affordable!
Expensive, I don't like it. Overpriced, inconvenient website
No issues with ordering online for my son. Website was easy to navigate.
Ordered online and received without any issues. Thank you!
Double checked prescription and confirmed processing was completed, thank you.
Fast delivery, exactly what was ordered at a fair price
Thanks
Have been ordering these contacts for years. Very reliable service.
Great fast service experience was extremely easy to order thank you
Ordered painlessly…delivered quickly….all terrific
Thank you
So thankful for this convenient, easy to order, affordable option.
I really needed my contacts and they were delivered right on time! Thank you!
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.