business logo of Lens.com

Lens.com

Overview

Lens.com has a rating of 4.4 stars from 3,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.

This company does not typically respond to reviews

Instant Feedback

60,149 reviews
How would you rate Lens.com?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Rita S.
Unfollow Rita S.
Send Message
Share Review
Report Review

Faithful to the end
December 3, 2024

I am so grateful for the way Lens.com stayed with me on a difficult task of getting just the right lenses for me. I needed both phone and chat help and I got it. And now I have my lenses. I'll stick with Lens.com.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Send Message
Share Review
Report Review

Easy purchase
February 14, 2025

The entire experience was good! The ordering process was super easy and delivery was quick. Very happy

Date of experience: February 14, 2025
Washington
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Send Message
Share Review
Report Review

ContActs
February 25, 2025

I love these contacts, I always order from your company. Always really quick deliver

Date of experience: February 25, 2025
New York
1 review
0 helpful votes
Follow Jeannine K.
Unfollow Jeannine K.
Send Message
Share Review
Report Review

Great service
March 28, 2025

Fast delivery and easy to order. Had a great experience and will order again.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
Follow Kell F.
Unfollow Kell F.
Send Message
Share Review
Report Review

Meh
February 1, 2025

Received my product but having to do this survey just to stop getting emails to confirm if I got my order is unpleasant.

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
Follow Alido R.
Unfollow Alido R.
Send Message
Share Review
Report Review

Very satisfied customer
April 26, 2025

Placing my order was quick and easy as they had my information and prescription on file. Confirmation and shipping was quick. Got my lenses order quick.

Date of experience: April 26, 2025
North Carolina
1 review
0 helpful votes
Follow Ashley H.
Unfollow Ashley H.
Send Message
Share Review
Report Review

Great service.
February 10, 2025

Easy order. Fast shipping. Very satisfied! Definitely will order again.

Date of experience: February 10, 2025
New York
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Send Message
Share Review
Report Review

No issues.
February 16, 2025

Contacts delivered and I am using them. I am Happy with my order.

Date of experience: February 16, 2025
Arizona
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Send Message
Share Review
Report Review

Great service.
March 9, 2025

I called and the representative was very kind and helpful. The order was just as expected.

Date of experience: March 9, 2025
California
1 review
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Send Message
Share Review
Report Review

Contact lenses
March 10, 2025

I was very satisfied with the order and the quality of the lenses.

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
Follow Ruina L.
Unfollow Ruina L.
Send Message
Share Review
Report Review

Good
April 5, 2025

Good experience. I like it. Next time I will buy it again. Thanks.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
Follow Reinaldo S.
Unfollow Reinaldo S.
Send Message
Share Review
Report Review

Great customer service from Lens. Com
April 23, 2025

User friendly app; fast and reliable shipping and delivery.

Date of experience: April 23, 2025
Mississippi
1 review
0 helpful votes
Follow Tony F.
Unfollow Tony F.
Send Message
Share Review
Report Review

Good
February 17, 2025

Ordering the contacts was easy. The shipment came in fast. The contacts feel very good.

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
Follow Ahmed A.
Unfollow Ahmed A.
Send Message
Share Review
Report Review

Lens are great
March 11, 2025

Exp was perfect, the lens are good, they are very good quality

Date of experience: March 11, 2025
Washington
1 review
0 helpful votes
Follow Ludmila R.
Unfollow Ludmila R.
Send Message
Share Review
Report Review

Very reliable, fast service
February 11, 2025

Very professional, good quality and fast service. Good job!

Date of experience: February 11, 2025
Texas
1 review
0 helpful votes
Follow Sandra G.
Unfollow Sandra G.
Send Message
Share Review
Report Review

Excellent product
March 21, 2025

Excellent customer service and understanding and rapid delivery

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
Follow Isaura R.
Unfollow Isaura R.
Send Message
Share Review
Report Review

Great
March 20, 2025

Good, was delivered quickly. Good quality. Would recommend.

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
Follow Stephen M.
Unfollow Stephen M.
Send Message
Share Review
Report Review

Very helpful and quick
February 14, 2025

They were helpful and they were quick. They called the optometrist for the prescription.

Date of experience: February 14, 2025
California
1 review
0 helpful votes
Follow Bertha R.
Unfollow Bertha R.
Send Message
Share Review
Report Review

N/a
February 17, 2025

The experience was fast and easy, the platform was easy to use.

Date of experience: February 17, 2025
Louisiana
1 review
0 helpful votes
Follow Quinton T.
Unfollow Quinton T.
Send Message
Share Review
Report Review

Late Delivery
April 4, 2025

Not happy.

Please enter at least 50 characters. Please enter at least 50 characters.

Date of experience: April 4, 2025