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From the business
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!
Lens.com Reviews Summary
The company has garnered a reputation for competitive pricing and a user-friendly ordering process, with many customers appreciating the wide selection of contact lenses and efficient customer service. Positive experiences often highlight prompt assistance in correcting orders and addressing prescription issues. However, concerns arise regarding hidden fees during checkout, shipping delays, and occasional inaccuracies in fulfilling prescriptions. While many customers express satisfaction with the overall service, the lack of transparency in pricing and the need for improved communication regarding order changes are common areas for improvement.
This summary is generated by AI, based on text from customer reviews
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The lenses are in a flat case which is not good for long term storage. Hopefully they will still be usable when I need them.
They get you hooked with a discount on your first purchase. After that, their prices are significantly higher than their competitors and they add a hidden "fees and taxes" (you don't see the amount until the very end when you submit payment). There is no explanation for what the "fees" are for. They also refuse to consider a price match when offered.
Great Product! Great Price! Fast Delivery! I will definitely buy from here again and will let my friends know about it also!
Cheapest contacts, great delivery time, good website- what's not to like?!?!
I took a quick 10 minute eye exam in the comfort of my own home and within days was able to place my contact order. Very nice for people with busy schedules!
I'm so excited to wear my spooky contacts for Halloween! Was so easy to place the order and came super fast!
The prescription renewal and ordering the contacts was easy and the contacts arrived very fast. Thanks!
Not much to describe. I placed the order and the product arrived in a timely fashion
Contacts arrived in a timely manner. I thought they would get delivered a day sooner but still arrived at a good time
This company always has the product on stock and ships super fast at no extra cost to the costumer. Love them.
Lens.com has the best prices and fastest delivery. Always have my colored contacts in stock.
I love these guys! Been using them for many years! Great service! Shipped quickly!
This was the best place I have ever ordered from. Would recommend to everyone!
Fast response and good quality. Excellent price. Not a scam... Will order again.
It's so easy to reorder. Love that it's so easy and convenient.
Great affordable and comfortable contacts easy process 😊
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members