Lens.comReviews 4,047

I had a great experience with Lens.com. Service was extremely fast and the prices are excellent. Will be purchasing again!

They took a little while to get here but was worth the wait. Other than that they are exactly what I wanted

Great! Will order again. Quick shipping and great customer service

I do not wish to write a review - the contacts I ordered are hard to find and I finally found similar but not the ones I wanted. I wanted the monthly and had to settle for the bi-weekly and they were more expensive. I will keep looking for exactly the contacts I want.

Even though my order was labeled "delivered" I did not receive it. I checked with neighbors and the mail carrier but could not locate my order. Possibly a substitute carrier delivered it to the correct house number in a different housing development. Customer service at Lens.com were very understanding and willingly resent my order. I appreciate the understanding and the effort to satisfy me!

Crappy website kept changing my order. Kept changing order. Took several attempts

Quick delivery. Correct product. $30 cheaper than ordering through my eye doctor.

I used their easy-to-use website to place my order at the best price on the internet and received it quickly. I will definitely use Len.com when I need additional contacts.

On your invoice you put Tax and Fees. In my state the taxes would only have been $5.82 but the "Taxes and Fees" amounted to $45.48. In essence you are charging almost $40 for fees.
The two items should be shown separately. You're doing that to hide how much you charge in fees. That makes your pricing not as low as you are advertising.
We used to call that "bait and switching".

Great service. Quick and easy. Received my order without any complications before estimated time

I ordered gas permeable contact lenses which were substantially cheaper than what I typically pay at my eye doctor's office. However, my contact lenses came in a nondescript plastic case with my last name written on the back in Sharpie. No label, no expiration date as the website promised, no manufacturer's name, nothing. The case was stapled to my receipt. This does not give me great confidence in the product.

My delivery shouldn't have been here for another 2 days from today I literally got my delivery 3 days ago! Thank you as usual for exceptional service! I can seeeee again 😏😂💅🏾💋

Positive experience. Contact lens shipment received. Thank you!

Over-the-top customer service with extraordinary attention to detail. An ever-faithful client.

I received my lens on time. Super easy process, I recommend this web.

Awesome fast convenient fast easy kind customer service save money

Simple eye test to get your contacts order in a flash!
Very courteous workers as well that will help you if you got questions!

I enjoy the convenience of Lens.com, but the shipping is slow. It consistently takes longer than a week to receive an order, many times closer to 2 weeks.

Yes yes yes trees trees trees trees trees the trees are great thank you very much

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