Overview
Lens.com has a rating of 4.4 stars from 3,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Instant Feedback
I have saved the contact information and plan to reorder. I am happy to refer others to this company for purchase.
It's a quick and easy process to order and delivery is on time. Thank you Lens.com. My boyfriend is a lifesaver for ordering for me. Definitely recommend this site and will use it again
I order personal contact lens' when needed. Lens.com has been fast and the product correct. This order didn't come 100%. Because the "dot" on the right lens ends up being like a paint smear. Much bigger then a dot. Life happens...yes.
It was quick and easy to get lens but the shopping experience is confusing and $50 worth of fees on top of tax, will definitely make me get contacts in person instead.
I love lens.com! They have great prices and a great selection! The only thing is, and they deleted my last review for this, saying I wasn't even a customer (Lens.com Delivery Confirmation - Response Requested (Order ID: *******470)).
They try to get you to buy more lenses by offering a rebate if you buy 2 extra boxes. It makes the order process confusing. I once almost checked out with a extra 4 boxes in my cart because of this. So be careful! But overall, its a great site.
A friend told me about lens.com years ago and it has actually been life changing - no exaggeration! Highly recommend to any contact wearers out there!
Lens.com keeps record of prescriptions so it's easy to reorder and fast delivery. They also offer coupons for discounted price.
Placed several orders over the years with Lens.com and it has always been easy! They are also the most affordable online option I have found for my contacts! Highly recommend them!
Lenses are fine but it was clearly stated on the prescription to dot the right eye (rgp lenses) and it wasn't when I received them. Disappointing but I can see so….
Fast, efficient, and the quality of product is high! Been ordering from here for about 4-5 years with no problems.
Very happy with delivery time and communication. I don't wear my contact every day but when I need to place another order, I always go to them.
The entire process was very easy! Prices were one of the cheapest. I need a toric lens and some of the other places don't carry toric. Shipping was fairly quick as well. I have signed up for automatic ship too!
I ordered contacts and that's all I received the last order I received contact storage case to put my contacts in after I take them out now I got nothing
I received my contacts on or about the time quoted me! I have no complain to the service I received! Thank You!
I re-ordered contacts from my prescription and was super easy to place. I received them in a timely manner with no problems! I'm happy with my purchase
First time customer, referred by a friend. I was very impressed with the customer service given! I had to make changes to my prescription, the rep called my optometrist and got it all squared away for me. I received my contacted a few days later. I'm very happy I used lens.com
I was a bit skeptical to actually order online. But it seems some optical places do not provide gas permeable lenses. Soft lenses seem to be the thing. However, wearing hard contacts for over 55 years, I didn't want to change. And paying out money to see another eye dr. That would work with me seemed unthinkable when I have no insurance.
When I received my contacts, I cleaned them up and put them in my eyes. They felt a bit rough, as though the edges needed to be polished down (my eyes have always been a little sensitive that way).
The second thing was …. I could see refreshingly well from one, but the other was a total blur…. As though it had no prescription.Today, I will be arranging to have them returned for a check and see if anything can be done about that.
Therefore, this review is incomplete.
Easy to order. No hassle dealing with the provider to get prescription and fast enough delivery. Will definitely order again.
Good service. Added expenses seem excessive_--------+--_------------------------------------------------
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- Louisiana, MO, United States
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Business Highlights
- 29+ years of Customer Satisfaction
- Year round unbeatable prices
- 31+ million lenses ready to ship
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members