business logo of LegalTemplates

LegalTemplatesReviews 2,841

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
How would you rate LegalTemplates?
grey star
grey star
grey star
grey star
grey star

LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Tina W.
Unfollow Tina W.
Share Review
Report Review

Review
February 19, 2024

Website should be free what if some customers does not have an account... Some people done have accounts to pay any charge

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

North Carolina
1 review
0 helpful votes
Follow Mary G.
Unfollow Mary G.
Share Review
Report Review

Easy to navigate
February 17, 2024

Excellent forms, easy to use. I was able to navigate the site to get the right forms in order to use.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Texas
1 review
0 helpful votes
Follow Rene S.
Unfollow Rene S.
Share Review
Report Review

Rent
February 14, 2024

My review is about how the app is going to perform in which I will not know until I'm done with my documents

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Arkansas
1 review
0 helpful votes
Follow Pam W.
Unfollow Pam W.
Share Review
Report Review

Pam's rent property
January 26, 2024

Don't know until I see the document from the agreement between the owner and the tenant. The property has a large yard.

Date of experience: January 26, 2024
Betty K. LegalTemplates Rep
over a year old

Hi Pam,

You can download your documents here: https://app.legaltemplates.net/dashboard

Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in.

After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document.

We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.

South Africa
1 review
0 helpful votes
Follow lesiba G.
Unfollow lesiba G.
Share Review
Report Review

Good
January 22, 2024

The app its very nice and interesting...it shows a very differences and different format where you just choose your favorites kind of templet to use...i rate it super wow this app

Date of experience: January 22, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your enthusiastic review! We're thrilled to hear that you find the app both interesting and versatile, with a variety of templates to choose from. Your 'super wow' rating means a lot to us!

Idaho
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

It was so fast and easy! I had been looking for free legal documents for a couple of hours. I finally found this site and it was exactly what I had been looking for.

Date of experience: January 22, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that our site provided the fast and easy solution you were searching for after hours of looking. Your satisfaction with our free legal documents is our top priority!

Ghana
1 review
0 helpful votes
Follow Jemimah O.
Unfollow Jemimah O.
Share Review
Report Review

Great
January 22, 2024

Great download this was very helpful to me. Thank you

Date of experience: January 22, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your feedback! We're glad to hear that the download was helpful to you. Your satisfaction is important to us!

Philippines
1 review
0 helpful votes
Follow Jude Francis Z.
Unfollow Jude Francis Z.
Share Review
Report Review

It was all in details
January 21, 2024

Good as a student to know more about this contract

Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your appreciation of the attention to detail we strive for!

Texas
1 review
0 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

Form
January 21, 2024

If I actually get the free form after filling out this survey then I had an amazing experience. However, if after this I do not get the form the my experience was not good.

Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your feedback! We're glad to hear that receiving the free form contributed positively to your experience with us.

India
1 review
0 helpful votes
Follow Tanushree P.
Unfollow Tanushree P.
Share Review
Report Review

Very helpful
January 21, 2024

I was looking for Power of attorney templates and I found so many on this website, quite helpful for interns like me.

Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your feedback! We're thrilled to hear that our wide range of Power of Attorney templates was helpful for you, especially as an intern. We strive to provide valuable resources for all our users.

Tennessee
1 review
0 helpful votes
Follow Keith C.
Unfollow Keith C.
Share Review
Report Review

Not honest
January 21, 2024

Advertised for free. Was not free. Do you all know what free means. I didn't even have the option of a free trial. I only had a pay option.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Florida
1 review
0 helpful votes
Follow Andrea I.
Unfollow Andrea I.
Share Review
Report Review

Looking for a horse bill of sale template, and the standard one supplied by LegalTemplates was very helpful. The unique table format for the seller, buyer, and horse details was innovative as well; much more efficient than typical lengthy legalese prose.

Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for sharing your experience! We're glad to hear that our horse bill of sale template met your needs effectively, and that you found the unique table format for detailing seller, buyer, and horse information both innovative and efficient. Your feedback is greatly appreciated!

Canada
1 review
0 helpful votes
Follow jose M.
Unfollow jose M.
Share Review
Report Review

Easy and convenient
January 21, 2024

Very easy to draft simple will and testament. Would highly recommend too families and friends

Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your recommendation! We're pleased to know that drafting a simple will and testament was easy with our service. Your endorsement to family and friends is greatly valued.

Nebraska
1 review
0 helpful votes
Follow Kyle Y.
Unfollow Kyle Y.
Share Review
Report Review

You have us hope
January 21, 2024

Evicting a tenant is hard, expensive and frustrating. We now have the knowledge and forms to evict them and take them to court should that eviction fail

Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for sharing your experience. We understand that evicting a tenant can be a challenging process, and we're glad to know that our resources have provided you with the necessary knowledge and forms to navigate this situation more effectively. If you need further assistance, we're here to help.

GB
1 review
0 helpful votes
Follow Mady O.
Unfollow Mady O.
Share Review
Report Review

Very Comprehensive contract, cover most of the points that i am looking for and saved lots of time

Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're pleased to hear that our contract was comprehensive and time-saving, covering all the key points you needed. Your satisfaction with our service is our top priority.

Indiana
1 review
0 helpful votes
Follow Thomas X.
Unfollow Thomas X.
Share Review
Report Review

I was looking for a basic affidavit template. Not only did LegalTemplates provide that, the site also provided great information regarding what type of information should be included, and the format and style that should be used. Straight and to the point. I couldn't have asked for more.

Date of experience: January 20, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your review! We're thrilled to hear that our basic affidavit template and the additional guidance on content, format, and style were exactly what you needed. Your satisfaction and positive experience with our service are immensely important to us.

India
1 review
0 helpful votes
Follow vijay Y.
Unfollow vijay Y.
Share Review
Report Review

Good
January 20, 2024

Very useful templates, i will surely recommend to others.
Thank you

Date of experience: January 20, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your kind words and for recommending our templates to others! We're glad you found them useful. Your support is greatly appreciated.

Nevada
1 review
0 helpful votes
Follow G D.
Unfollow G D.
Share Review
Report Review

Excellent information
January 19, 2024

It was very useful for me. I´m using your templates so much! Thanks so much!

Date of experience: January 19, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your feedback! We're delighted to hear that our templates have been so useful to you. Your continued use and appreciation mean a lot to us!

Ohio
1 review
0 helpful votes
Follow Elizabeth T.
Unfollow Elizabeth T.
Share Review
Report Review

Completely satisfied
January 19, 2024

The forms were easy to fill out and understand. I looked at a lot of sites before I decided on this one, including Rocket Lawyer.

Date of experience: January 19, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for choosing our service and for your positive feedback! We're glad to hear that you found our forms easy to fill out and understand, especially after considering various options, including Rocket Lawyer. Your satisfaction is our priority!

Tennessee
1 review
0 helpful votes
Follow Karen U.
Unfollow Karen U.
Share Review
Report Review

Last will
January 19, 2024

Sounds pretty simple to complete and good directions

Date of experience: January 19, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for your feedback! We're pleased to know you found the process straightforward and our directions helpful. Your ease of use is important to us!