On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
LOVEd YOUR WEBSITE BUT ONLY NEEDED ONE DOCUMENT- IF THERE IS A FEE OTHER THAN $1, OO PKEASE CONTACT ME VIA TEXT TO *******699 OR EMAIL AT *******@outlook.com
They have you build your legal form only to tell you at the end that to get the form you want you must pay them for it. Tell me up front so I can decide to go somewhere else before wasting my time on your site.
Free trail was just what I needed, finished the contracts I needed to do with the help of this website, super easy to use as well and downloads quick.
LegalTemplates had the best information needed to type up a lease for my family's condo. Very easy and affordable as well.
This was by far the easiest experience ever! Took less than 10 minutes to fill out, and the results were amazing!
$#*! you for advertising a free doc and then making your customer pay after they input all the information. Its not free you have to buy a membership
It helped me with all I needed and more. The format is to the point, it printed and wrote everything that needed to be said and done. The price of membership is a little costly but it is worth it
This document itself was effective, however the editing process was difficult. It was extremely challenging to retrace and correct errors.
Thank you for the feedback, and I am glad the document worked. Sorry the edit process was difficult. Next time, try My Documents > Actions > Edit (SmartBuilder), click Save. If you would like help fixing specific changes, email support@legaltemplates.net with the document name and we can assist.
Seemed to be good template until in actual usage - While trying to sign document, unable to add date under additional signees; No way to use keyboard or have drop down calendar - Info to be filled in was all straight forward, to bad completion wasn't.
Thanks for the feedback, and sorry for the trouble adding a date for additional signees.
If you would like help, email support@legaltemplates.net with your account email and the document name, and we will place the field for you and send it out.
This was used as a trial to understand what type of legal consulting agreement would look like - but found it to be too legally detailed for my need. Cancelled subscription but will keep note of this site if future needs for such detail is ever needed.
Thanks for giving us a try. Glad the trial helped you explore a consulting agreement. If you ever need a simpler version or more detail in the future, we are here to help.
Used the templates for what I needed. Easy to customize and print. Liked the extra features even though I didn't need them.
Thank you for the review. Glad the templates were easy to customize and print, and happy you liked the extra features.
Not exactly what I was looking for - I was hoping to have something that was more personalized (such as an AI chat function). However, I would recommend if this platform was what someone is looking for.
Thanks for the review. Sorry it was not an exact fit. We appreciate the suggestion for a more personalized AI chat experience and have shared it with our team. Thanks for recommending us to others who need this type of platform.
I needed a form that was quick but easy to fill out. The Q&A allowed me to get the document I needed produced, printed, and notarized in the time it would normally take me to search for the right document.
Thank you for the great review. Glad the Q\&A made it fast to create, print, and notarize your document. We are here anytime you need another form.
It was a very good experience. I was able to generate legal documents in a very easy and professional way
Thank you for the review. Glad you had a great experience and could create your legal documents easily and professionally. We are here whenever you need another.
Process is very easy and clear I had a Great experience i recommend it to everyone I love it! 👍🏾
Thank you so much. Glad the process was easy and clear, and we appreciate the recommendation. 🙌
I went back into edit the contract but I could not access it at that point. Logged out logged back in still could not access it. Cancel
We are sorry for the trouble accessing your contract. After signing in, go to All Documents > Actions > Edit or Download. If you are still blocked, email support@legaltemplates.net with your account email and the document name and we will assist.
The ease of use as it relates to the document, I needed to develop was excellent. I appreciate the availability of a trail period.
Thank you for the review. Glad creating your document was easy and the trial period was helpful. We are here whenever you need us again.
Just not what I needed. I needed someone to move out from my property that has never paid anything.
Very helpful, and easy to cancel. I only needed it for one document, but will purchase again in future if I need another contract.
I was drawn into the fact that it was free.
Then it was not.
Then I cancelled.
Public Information Official Technician 963... test complete
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind review. Glad the format was clear, printed cleanly, and covered everything you needed. We appreciate your note on pricing and are here whenever you need another document.