From the business
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I was drawn into the fact that it was free.
Then it was not.
Then I cancelled.
Public Information Official Technician 963... test complete
I signed up for the free seven day trial and it tried to charge my card a dollar. It would not let me print my document without a full sub subscription for $49. The site was completely unhelpful and money grabbing. Anyone trying to download paperwork from this site watch your wallets.
I really enjoyed using the app. Document you sent me complete and professionally upload. Love to keep subscription just can't afford to.
Choosing the right template presented a problem because several options existed for the relevant category. However, the template itself was easy to fill in and navigate. After saving the document as a PDF, I discovered that I had made some mistakes. So, I went back into the program and clicked on "Edit." It gave me two options: "SmartBuilder" and "PDF Editor." I chose the latter but found the result unsatisfactory. So, I chose "SmartBuidler" and discovered that it brought up the original template, but with all the fields filled in. I made the changes and saved it as a PDF. However, the changes did not appear in the PDF. So, I went back into "SmartBuilder," made sure the changes were still there, clicked "Save," and clicked on the "Preview" button in the lefthand pane. The document came up with the changes I had made, but the pages had a "PREVIEW" watermark across them. I saved it as a PDF anyway, and the watermark disappeared. In conclusion, the final product was high quality but getting there was frustrating. On the other hand, I found the cost and effort worthwhile for someone who only needed to produce a single legal document. Which is to say that I imagine that this program would be very useful for someone who regularly deals with legal or financial issues. That is the only reason I give it "5 stars."
Thank you for the detailed 5 star review. I am sorry the edit flow was frustrating. A few tips for next time:
* Use SmartBuilder to make changes, click Save, then Finish to regenerate the PDF.
* Download from Actions > Download to ensure the latest version.
* The PREVIEW watermark only appears in Preview. It will not show on the downloaded PDF.
If anything looks off, email support@legaltemplates.net and we will help get the final file just right.
Nice to have this tool for letters, agreements, etc. Very thorough document produced with information I provided.
Thank you for the review. Glad the tool helped you create a thorough document from your information. We are here whenever you need us.
I used program to create a template for small estate affidavit. It was easy to use compared to some other free template options online. I appreciate how quick and easy this made the process.
Thank you for the review. Glad the small estate affidavit was quick and easier than other options. We are here whenever you need another document.
The prompts were easy to understand and carried a majority of the details I was looking for. Great service.
Thank you for the great review. Glad the prompts were clear and covered most of what you needed.
Creating a legal document was user friendly. I am not someone that usually needs to create legal documents so I found this extremely helpful!
Thank you for the kind review. Glad creating your document was user friendly and helpful. We are here whenever you need us again.
I'm a double degree retired paralegal and I find this app to be helpful but it would be better if it were more user friendly with at least tutorials to show how to edit docs and how to sign electronically.
Thank you for the thoughtful feedback. It means a lot coming from a retired paralegal. We hear you on usability and tutorials. We will also share your suggestion for in-app tutorials with our product team.
Before I retired I had used several companies over the years to provide legal documents. I just used Legal Templates and it was the best experience of all. Excellent rental lease template that was easy to fill and edit. Unlike some companies' products, I was able to add or delete verbage unique to my situation. Since I only needed one document and anticipate not needing any more for the rest of the year I used their free one week trial subscription and then cancelled. It was straight forward with no hassle. I just wish they had an option where one could pay by document. Thank you.
Thank you for the wonderful review. Glad the lease template was easy to fill and edit, and that canceling the free trial was straightforward. We hear you on a pay per document option and will share this with our product team.
Thank you Legal Templates for providing an easy to use template. The 7 day free trial period was a great incentive.
Thank you for the review. Glad the template was easy to use and the 7 day free trial was helpful. We are here whenever you need another document.
I needed a Promissory Note and LegalTemplates made it easy for me to "fill in the blanks" and get the form immediately. Thanks LT
Thank you for choosing Legal Templates. Glad the fill in the blanks made your Promissory Note easy and you could download it immediately.
After entering email, everything was simple to use and cancelation was a breeze. I will use this again when I need it
Thanks for the kind review. Glad setup was simple and cancellation was a breeze. We will be here when you need us again.
Best app worth every dollar to get all documents you need worth it if your running a rental property
Thank you for the great review. Glad it is worth every dollar and helps you get the documents you need for your rental property. We are here whenever you need us.
Very Professional! I was able to get what I needed and when I needed it. It was presentable and authentic documents that can be used for various purposes.
Thank you for the great review. We are glad you got what you needed right away and that the documents were professional, presentable, and ready to use.
This was so easy and helpful to use! While, I don't often need legal documents this was so nice to find! Will for sure use again when needed.
Thank you for the kind words. We are glad it was easy and helpful, and we are here whenever you need a document in the future.
Needed a contract, fast and easy.
Signing up was easy.
System designed for end users quick understanding of what is being asked to rapidly complete your project.
Excellent Printer/Program interface.
Thanks for the great review. We are glad you got your contract fast, sign-up was smooth, and the step-by-step flow made things clear. Happy to hear the print interface worked well. We are here whenever you need another document.
Legaltemplate.net IS a good service. It allowed me to get the document I needed. However, the document was something I could have just created in a Word document. I used it for a general purpose affidavit and it would have been fine if I had known the format. But this site did create it on a free trial plan and allowed me to download it. Finally, it was relatively simple to cancel the membership. If you needed more in depth legal documents, this would probably be a great tool for you.
Thank you for giving Legal Templates a try. I am glad you got the affidavit you needed and that downloading and canceling were simple. Our goal is to save time with proper formatting, guidance, and easy download or e-sign.
I'm trying to help a friend (Robert Miko) whose wife passed away. I got the form and gave it to him. I'm not sure it is the one he needed but MetLife said they needed it. So because he didn't have a computer, he came to me for help. If I need any legal documents for myself, this will be the first place I will go to, but I know he doesn't want to be billed because he has no money.
Joanne Culbertson.
Joanne, thank you for helping Robert, and please accept our condolences for his loss.
The only thing I would correct is to warn users that a period is automatically added. I now have double periods at the end of my sentences.
Thanks for flagging this! Sorry about the double periods—our tool auto-adds one. We’ll update our guidance and improve this; for now, skipping the last period will prevent duplicates.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind words. Glad your document was complete and professional.