business logo of LegalTemplates

LegalTemplates

Overview

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
182
shipping
114
returns
123
quality
163
This company responds to reviews on average within 2 days
+24
How would you rate LegalTemplates?
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grey star
grey star
grey star
grey star
Illinois
1 review
0 helpful votes
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Gvgbgb
February 6, 2023

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Date of experience: February 6, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you for the rating, Boyce.

California
1 review
0 helpful votes
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Fghrth
February 8, 2023

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Date of experience: February 8, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you for your rating.

Connecticut
1 review
0 helpful votes
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Adfadg
October 22, 2022

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Date of experience: October 22, 2022
Betty K. LegalTemplates Rep
over a year old

Thank you, Nigel! Your positive feedback is much appreciated.

District of Columbia
1 review
0 helpful votes
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Fantasticv service
May 11, 2023

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Date of experience: May 11, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you for the rating.

South Africa
1 review
0 helpful votes
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Amazing experience
March 8, 2024

Amazing jhfdvkwhdakfhgwkjhfjrhsdjvfn.m,AF.glWJHAfdlqKjdclkASNFc>SDA

Date of experience: March 8, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for the feedback!

California
1 review
0 helpful votes
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Lkjlkj
December 14, 2023

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Date of experience: December 14, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you for the rating.