We really love the lights, the are a perfect fit for the jeep!
A quality product for a reasonable price, prompt shipping
Every thing was what was expected and love it! Shipping and customer service was great!
I'm just confused as why if my lights were under guarantee I had to pay for shipping
Dear DOMENICK,
Thanks for your support.We have sent an email to you to explan the shipping fee. Any concerns please feel free to ontact us.
First time buying looking for more from led factory mart
Awesome product! Would buy again! Colors are awesome!
Dear francois n,
Thank you so much for your fantastic feedback! We're thrilled to hear that you're enjoying our product and that the colors have met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you're pleased with your purchase.
Thank you once again for choosing us, and we can't wait to have the opportunity to exceed your expectations again!
Ordering was simple. Delivery was quick. Great experience
Dear Don,
Thank you for your kind words and for taking the time to share your positive experience with us! We're delighted to hear that your ordering process was simple and that you received your delivery quickly.
Providing a great experience for our customers is our top priority, and we're thrilled that we could meet your expectations.
If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help!
Thank you for choosing us.
Not as bright as expected. Shipping took longer than expected.
It was really easy, fast shipping and the best decision I've made. I highly recommend.
Dear Carolyn D.
Glad that you are satisfied with the purchase and service, which means a lot to us. We will continue to provide you with excellent services in the future. Look forward to seeing you again in the near future.We wish you all the best.
Found what I needed. Check out was quick and easy.
Dear Alfred,
Thank you so much for taking the time to share your feedback with us!
Customer satisfaction is at the heart of everything we do, and knowing that you are happy with your purchase is the greatest reward for our efforts. We take pride in offering top-notch products that meet your needs and expectations.
Great customer service fast shipping and the
Grill fit perfect
Dear Edward G.
Thank you so much for your feedback.
Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to provide high-quality products and excellent services.Thank you and look forward to seeing you again.
Install went smooth, works as expected. Might order again
Dear Wil E.
Many thanks for taking time to send this review. We hold multiple warehouses across the globe including the USA, Europe & Hong Kong. Domestic orders are always shipped from our SoCal, USA warehouse for the fastest delivery times but rare exceptions may occur based on quality control or stock shortage - because of which we may have to ship from a different warehouse.
We will improve more and continue to provide you with great purchase in the future.
Very excited for the grill easy process checking out!
Dear Ella,
Glad that you are satisfied with the purchase and service, which means a lot to us.
We will continue to provide you with excellent services in the future. Look forward to seeing you again in the near future.We wish you all the best.
Overall I'm happy with the lights and how they work
Dear Scott,
Thank you so much for your kind words!
Your kind words about our customer service truly warm our hearts. We take great pride in providing exceptional support to our valued customers, and it's fantastic to hear that you found it to be top-notch.
Shipping and condition of merchandise was outstanding
Dear Harvey,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.
Answer: Extremely difficult! You get an auto-reply they received your emails, but no one actually emails you back. Their hotline is only open 4 hours a day. They respond one time a day on FB Messenger, at 2am when most people are asleep and can't continue a conversation. Extremely ridiculous.
Answer: I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.
Answer: Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.
LED Factory Mart has a rating of 3.5 stars from 741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and fast delivery. LED Factory Mart ranks 21st among Auto Parts sites.
Dear Steve,
Thank you for your kind feedback! It means a lot to us that you had a positive experience. Your satisfaction is our ultimate goal, and we are delighted that we were able to meet your expectations. We truly appreciate your support and look forward to serving you in the future.