About the Business
LawDepot lets you easily prepare and customize legal documents. Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
MY NAME MISS SPELLED IN ORIGINAL DOCUMENT, I ASK FOR IT TO BE CORRECTED. THE DOC. SENT AGAIN WITH SAME ERROR!
Very very good... do not have time for your request... sorry...
This site offers a free Will template and after you take the time to fill it all out, you find you must pay to save/print it (because the free trial is for 1 week and then they auto bill you monthly). Totally misleading click-bait bull$#*!. S. C. A.M.
Lovely and very helpfu lady, solved my printing problem, thanks very much. I much appreciate kind and friendly help.
Monique hall did an excellent job in helping me print copies of my first lease. And I will call on your support number in the future if I have a problem again. Thank you
We use Law Depot for a lease in 2017. Called to cancel and they keep charging my card. Tried again. Let's see if this time works. Not even a sorry for my inconvenience or loss of money.
You would think as "legal help" they could at least be truthful, but alas they are true scam artists. It is the old scam of "free" documents but you cant cancel today but you have to cancel at specific time in the future or you will be billed into perpetuity. Deceptive practices at best. Do not use ever!
Not happy! I gave you my REAL name- why isn't used in the document? If it's not changed I'll find a different company to use. You switched it even though I gave it to you It was changed after I got a divorce to my real name which is Alise. Or just state it as Ms.A. Williamson
Immediately tried to solve my problem and helped me a lot. I felt confident that your product was going to be exactly what I needed and immediate service was highly appreciated.
My questions answered and problem solved...
My questions answer and problem solved...
The "help person #371" was so helpful in explaining what I didn't understand about filling out a Health Care Directive for my husband from the account I set up for myself in April. I was fearful that I'd be dead before I figured it out myself!
Many thanks!
I cant print doc on free trial. I called and Monique Hall was willing to help. I appreciate her assistance and will use your service when needed. Thank you
Trish went above and beyond to solve a glitch with a date on my Mortgage Satisfaction form. Many thanks for the great service!
Monique helped me today. She was so very patient and explained everything SO clearly. I will be looking at estate documents as a result of my experience today. Love I can call OR go online to contact them!
Got the help needed to complete an important document for me. Very satisfied with Ms. Hall's help. She was very informed about the process and guided me through setting up an account password, etc. along with other questions.
I had trouble printing the document(my bad) but customer support was wonderful. I am very pleased with this service and will use it again. Thank You
Very good experience. I was well pleased with the results. The Lady was very patient and assisted me in a very informative way. I will be happy to order from law depot whenever I need this type of services.
The person I spoke to tried to be helpful but did not help to solve my problem of trying to download the power of attorney forms which have thick diagonal black lines blocking out sections that require input. Is it possible to obtain the forms without these black lines please?
Regards
G. Jones
Super response and service helpful and good humoured and speedily did exactly as required and promised She is an asset to your Company
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your feedback. I apologize if you feel we have not provided enough information regarding our 7 day trial offer.
To clarify, our trial offer is free for a one week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account, or accessing live chat or phone and we'll cancel it for you within the seven day window. You also receive an email recapping the offer details and the date and time to cancel by appear in the email.
We do have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven day trial period.
Please let me know if I can be of further assistance. I appreciate your feedback and we'll continue to work on our web site to improve all areas of service.
Cynthia
Customer Support