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Susan G.

Contributor Level

Total Points
84

1 Review by Susan

  • LawDepot

7/20/18

This site offers a free Will template and after you take the time to fill it all out, you find you must pay to save/print it (because the free trial is for 1 week and then they auto bill you monthly). Totally misleading click-bait bull$#*!. S. C. A.M.

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Cynthia S. – LawDepot Rep

Hello,

Thank you for your feedback. I apologize if you feel we have not provided enough information regarding our 7 day trial offer.

To clarify, our trial offer is free for a one week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account, or accessing live chat or phone and we'll cancel it for you within the seven day window. You also receive an email recapping the offer details and the date and time to cancel by appear in the email.

We do have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven day trial period.

Please let me know if I can be of further assistance. I appreciate your feedback and we'll continue to work on our web site to improve all areas of service.

Cynthia
Customer Support

Susan Has Earned 4 Votes

Susan G.'s review of LawDepot earned 4 Very Helpful votes

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