About the Business
LawDepot lets you easily prepare and customize legal documents. Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
It's the first time that I'm using the services and it's been easy and very helpful so far.
Love LawDepot but it's too expensive for the size of my business.
Hello Nancy,
Thank you for the feedback. We have other subscriptions available that may suit your needs. Please contact Customer Support at 1-855-231-8424 Monday to Friday at 8 am -7 pm ET for details.
Regards,
Divine
Customer Support
Your system did not accept my VISA Debit Card, which I use for every other purchase I make. That causes me great inconvenience in having to transfer funds using non-local banking institutions. Please FIX this!
Hello Bryan,
We are sorry to hear that. An error message processing a credit card or debit card can occur for the following reasons:
- We do not accept Discover cards or gift cards/prepaid cards.
- A LawDepot account has not been created.
- Your financial institution has issued an International Purchase hold. You would have to contact your bank to remove the hold temporarily.
Let us know if the issue persists after following the above instructions.
Regards,
Divine
Customer Support
The document I was looking for was easy to find and just as easy to fill out. Thank you for taking what I thought would be an impossible task to an unexpected pleasant experience
Hello Barbara,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Quick, easy and simple to understand. Will be using again for my document needs.
Hello Cheryl,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Check out options are super confusing, especially if you want a bundle. People are also SO sick of paying subscription fees- the monthly subscription options are dumb and should be removed as they complicate everything. It's intimidating enough as is without adding that.
Hello Eugene,
I am sorry if you are confused with the selections. There are definitions of the services we offer in each selection. If you need assistance understanding each service we offer, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Its been very easy, although i need to edit my original, but it gave me that option. Thanks
Hello Russell,
Thank you for the 5-star rating. We appreciate you visiting our site. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am -7 pm ET.
Regards,
Divine
Customer Support
Excellent n user friendly program for setting up a living trust.
A little unsure if this is good enough. Also my fault that I Was trying to use discover card and realized you did not except discover
Hello Daniel,
Thank you for the feedback. Unfortunately, we do not accept Discover cards. You will find the accepted mode of payment on the order page itself. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday from 8 am -7 pm ET.
Regards,
Divine
Customer Support
Fairly easy, but still not sure exactly what I just paid for?
Hello Russ,
We appreciate the review. If you have questions about your account, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am- 7 pm ET. Thank you for using LawDepot.
Regards,
Divine
Customer Support
A very important part of my business is knowing my contracts are legal and lawfully set out.
Hello Jose,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
The questions and guide line where easy to follow.
Hello Janet,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Easy to follow and provides the necessary questions
Hello Justin,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I googled for a free land contract, and their Google search result clearly says download for free today. Then you put the information in, and you get to the end, and they will not let you make a free account. IT IS NOT FREE, AND THE GOOGLE SEARCH IS A PAID LIAR.
Very easy and particularly appreciated being able to skip steps not relevant or needing further consideration on my part.
Hello Adam,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Trying to edit and somehow missed it and cant find how to go back
Hello Abi,
You can take the steps below to make a change to a document:
- Sign in to your LawDepot (https://www.lawdepot.com/) account
- Hover over your email address at the top right-hand side of the page.
- Click on "My Documents" from the drop down menu.
- Locate the document you want to access and click on its name to open the file.
- Click on Change Answers
- Go through the questionnaire to look for the information you want to change or edit by clicking Save & Continue.
If you have any further questions, please don't hesitate to let us know.
Regards,
Divine
Customer Support
I needed to create a contract document as an independent and this is exactly what I needed. LawDepot made this so easy. I will definitely be using this website again for any other needs I have.
Hello Victoria,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Law Depot is the best. Been great for me for years.
Hello Anthony,
That is such a pleasure to hear. We appreciate the review and thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
I wish deal was the 5 year access as my previous purchase :/
Hello Barbara,
Thank you for your feedback. You can definitely re-subscribe once your access expires.
Regards,
Divine
Customer Support
Nice format easy to use covered all necessary areas
Hello Evelyn,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Emily,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support