About the Business
LawDepot lets you easily prepare and customize legal documents. Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Poor after service experience. New comers be aware on name of free first week trial I loosed my money. Rude agent interaction. Agent wants ready to listen any concerns
I like your services so far, but wish you were to inform customers payment is required before taking the time making a resume and it not being useful until payment. I paid for rental agreement documents for a year and thought that covered all your services. I won't suggest this site to friends and family.
It was easy to prepare the Promissory Note. And I like that I was able to edit it before printing.
Hello James,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I have found the services of Law Depot very easy to follow while producing my own revocable living trust and supporting deeds and wills. I highly recommend this company as a resource. Mike W, Michigan
Hello Jonathan,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Please add additional lines/page for customized terms.
Hello Brenda,
We appreciate the 5 star review. Please contact Customer Support at 1-855-231-8424 Monday to Friday at 8 am- 7 pm ET to assist you.
Regards,
Divine
Customer Support
Very easy to use this guided form and reasonable pricing!
Hello Steven,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
The process for entering data the first time is not bad. The process for making changes is horrid.
Hello Jerry,
We are sorry you are having a hard time with editing your document. Please contact Customer Support to assist you at 1-855-231-8424 Monday to Friday 8 am - 7 pm ET.
Thank you for your feedback.
Regards,
Divine
Customer Support
I think it should have a better way to add the extra clauses like som excemples to make it as formal as the contract is. It could be done by keyword search and the person could copy and paste to the addicional clause with some editing on the info.
I wish I could give a lower rating. THEY ARE THIEVES. The system relies on you forgetting to cancel after the free subscription period of 2 days. You would think a legal firm had more integrity. Their personnel have no compassion and will NEVER refund you when asked. If you must use their service, be VERY careful.
Some information was missing during the process of creating the document and it would have made a difference in the type of documents that was purchased.
Hello Juan,
Our document template software is a tool to allow customers to create agreements, not an all-encompassing solution that does everything for the end user. The expectation is that customers are responsible for awareness of special requirements in their jurisdiction. While we may try to help customers by making common answer suggestions or provide information in frequently asked questions, ultimately, it is up to the customer to know what their fact situation requires or to get the assistance of local legal counsel. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them. The customer drafts, creates and edits the document as they feel is best.
We appreciate you leaving us a feedback. If you need assistance with your account, please feel free to contact Customer Support at 1-855-231-8424 Monday to Friday at 8 am-7 pm ET.
Regards,
Divine
Customer Support
Excellent I am very satisfied with your proposal and explanations.
Hello Melissa,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Clear and concise instructions make it A LOT easier. Thanks!
Hello Mike,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
This site has given me everything I need without hiring an attorney
Hello Jay,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I think it was great, like it because it was easy to use.
Hello Cynthia,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Alo ways, Qyit ClaimDeed form was done by Lawyers perfectly, only mine,in August 9 th, 2022, they took me out of property ---after 'In Volume' I jus was adding my son as Grantee after my other son was there from December 30 2020, in palm Beach county,Now I have to look for Lawyer to correct my Quit Claim Deed-----after I was throwing out of my property-as a Grantor. After,I was just added my son Robert in Quit Claim Deed Thank You M.J. Wunsche
Hello Vincent,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
So far, so good. Only question I have is: Why is it called 'Free" Living Trust, when all the options given are for pay?
Hello Luis,
Thank you for your feedback.
To clarify, our trial offer is free for a one-week period. During that time, you can create, download and print as many documents as you need. You can cancel at any time, and there is no obligation. You simply need to cancel the subscription by requesting the cancellation under Your Account or accessing live chat or phone and we'll cancel it for you within the seven-day window. You also receive an email recapping the offer details and the date and time to cancel by appearing in the email.
We have you enter your credit card information for uninterrupted access to your documents. There are no charges to the card if the trial offer is cancelled within the seven-day trial period.
We hope that gave you a better understanding of the Free Trial for one week that we offer on our site.
Regards,
Divine
Customer Support
Excellent user friendly program! Thank you so much!
Hello Betty,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Quick, easy to read and understand and cost very reasonable. Thank you
Hello Evelyn,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
A Pleasure doing business, it was quick, easy, and not complicated.
Hello Maria,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
The site is easy to use and I was able to create a residential lease that fits my needs.
Hello Rose,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michael,
Looking at your chosen service, you picked the Basic License, which gives you access to create, edit, print and download only one type of document for a certain time. We have two other subscriptions that allow you full access to all documents we have online. You can select either the Free Trial for one week. If you cancel it within seven days, no charge will be billed to you. If you go beyond 7 days, it automatically renews to a monthly subscription for $35.00. We also offer the Yearly subscription, which renews every year and gives you full access to all documents we offer online for $107.88. We are sorry if our site does not meet your expectations. However, all details of our services were explained to you before you selected the service. A confirmation email of the chosen service was also sent to you after you signed up. All this information was provided so you would make an informed purchase decision. The user is responsible for the service selection and the usage of our services.
We appreciate your feedback and thank you for using our site.
Regards,
Divine
Customer Support