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LawDepotReviews 1,968

4.5

About the Business

LawDepot lets you easily prepare and customize legal documents. Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day
Arkansas
1 review
0 helpful votes
Follow Dorothy K.
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My experience using your services this time is the same as last time, perfect, easy to use always. Thank you.

Date of experience: April 10, 2024
Divine G. LawDepot Rep
over a year old

Hello Dorothy,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Mexico
1 review
0 helpful votes
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Es agradable la ayuda brindada,me gusto por el momento, lo recomendare

Date of experience: April 6, 2024
Divine G. LawDepot Rep
over a year old

Hola,

Gracias por la reseña positiva. Apreciamos que utilice nuestro sitio.

Saludos,

Divine
Atención al cliente

Australia
1 review
0 helpful votes
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Good format
April 16, 2024

Good format. Covers most end of life concerns. Easy to use.

Date of experience: April 6, 2024
Divine G. LawDepot Rep
over a year old

Hello Virginia,

Thank you for the great feedback. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Alabama
1 review
0 helpful votes
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OMG
April 15, 2024

OMG- this is the best thing on the Internet. It will still cost fees to do things with the state but at least my family knows what to do and everything is legally handled!

Date of experience: April 5, 2024
Divine G. LawDepot Rep
over a year old

Hello Eric,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Very quick and easy to understand & follow the document

Date of experience: March 30, 2024
Divine G. LawDepot Rep
over a year old

Hello Chris,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Washington
1 review
0 helpful votes
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Buying bundle and then not getting additional pages for different documents paid foe is not clear. I will call during business hours for help

Date of experience: March 30, 2024
Divine G. LawDepot Rep
over a year old

Hello Jordan,

Thank you for the review. Our records show you purchased the Estate Bundle, which is for Estate documents only. Unfortunately, I do not quite understand what you mean by getting additional pages. Please contact Customer Service at 1-855-231-8424 Monday to Friday from 8 am -7 pm ET.

Regards,

Divine
Customer Support

New Jersey
1 review
0 helpful votes
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My needs are simple, the living will document is simple, information is easy to fill in.

Date of experience: March 23, 2024
Divine G. LawDepot Rep
over a year old

Hello Megan,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Perhaps a bit more info on each page explaining what it exactly means would help.

Date of experience: March 21, 2024
Divine G. LawDepot Rep
over a year old

Hello Brenda,

Our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user. Customers are expected to be responsible for awareness of special requirements in their jurisdiction. While we may try to help customers by making common answer suggestions or providing information in frequently asked questions, ultimately, it is up to the customer to know what their fact situation requires or to get the assistance of local legal counsel. The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them. The customer creates and edits the document as they feel is best.

We appreciate your feedback. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Czechia
1 review
0 helpful votes
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Really bad experience here, they have poor customer service and moreover clear "got you" money policies. All in all, will never return to them.

Date of experience: March 19, 2024
Ohio
1 review
0 helpful votes
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I think you should ask me once I have completed my document.

Date of experience: March 18, 2024
Divine G. LawDepot Rep
over a year old

Hello Sara,

We appreciate you taking the time to leave a review. We hope you can return and leave another review once you have completed your document.

Regards,

Divine
Customer Support

Virginia
1 review
0 helpful votes
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Very efficient
March 10, 2024

Very efficient. I use this website for several legal documents

Date of experience: March 10, 2024
Divine G. LawDepot Rep
over a year old

Hello Jack,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Missouri
1 review
0 helpful votes
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Seems to be just what I need for typing a legal proceeding.

Date of experience: March 8, 2024
Divine G. LawDepot Rep
over a year old

Hello Andrea,

Thank you for the 5-star rating. We appreciate you using our documents for your legal proceedings.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Very easy to use
February 29, 2024

Very easy to use. Seems to cover everything and things I didn't think of.

Date of experience: February 29, 2024
Divine G. LawDepot Rep
over a year old

Hello Donna,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Arizona
1 review
0 helpful votes
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Straight forward and simple process, well explained
February 26, 2024

Straight forward and simple process, well explained.

Date of experience: February 26, 2024
Divine G. LawDepot Rep
over a year old

Hello Cath,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Montana
1 review
0 helpful votes
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.I paid already
March 6, 2024

.I paid already. 64.00 a month ago. Why do I have to pay again?

Date of experience: February 25, 2024
New York
1 review
0 helpful votes
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Second time I've used this product and very satisfied

Date of experience: February 24, 2024
Divine G. LawDepot Rep
over a year old

Hello Steven,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Great documentation and the and the web interface is easy to use.

Date of experience: February 23, 2024
Divine G. LawDepot Rep
over a year old

Hello Lisa,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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Seemed to be simple to prepare
February 17, 2024

Seemed to be simple to prepare. Hopefully following review by legal counsel all is complete and binding.

Date of experience: February 17, 2024
Divine G. LawDepot Rep
over a year old

Hello Juan,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Finding LawDepot has made me confident to enter into agreements with other people and businesses without having to constantly engage with lawyers. Thanks Law Depot, for allowing small businesses access to the law at an affordable price.

Date of experience: February 16, 2024
Divine G. LawDepot Rep
over a year old

Hello Julia,

Thank you for the 5-star rating. We appreciate you using our site for all your legal document needs.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Easy and user-friendly
February 16, 2024

Easy and user-friendly. Thank you for the assurances and help.

Date of experience: February 16, 2024
Divine G. LawDepot Rep
over a year old

Hello Gloria,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support