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LawDepotReviews 1,968

4.5

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


lawdepot.com
Los Angeles, CA
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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day
Texas
1 review
0 helpful votes
Follow Jenn P.
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Good but cannot go back and make needed changes in the document.

Date of experience: May 23, 2024
Divine G. LawDepot Rep
over a year old

Hello Jenn,

We appreciate the review. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.

Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Should have been more transparent about subscription choices at the start.

Date of experience: May 23, 2024
Divine G. LawDepot Rep
over a year old

Hello Matthew,

We have chosen to place the pricing at the end of completing the template or questionnaire because we want our customers to determine for themselves if the document they have created is suitable for their needs. As a DIY website, we are unable to provide advice on which forms to use or offer legal guidance based on individual situations. It is up to the customer to decide whether to continue to sign up for a service or explore other options. We hope this provides a better understanding of why we do not present service selection upfront.

Thank you for taking the time to leave us a review.

Regards,

Divine
Customer Support

Mexico
1 review
0 helpful votes
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The sistem to pay is a great problem, i can´t see the form, please that will be bether

Date of experience: May 23, 2024
Divine G. LawDepot Rep
over a year old

Hello Alexis,

We appreciate the review. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am - 7 pm ET.

Thank you for using LawDepot.

Regards,

Divine
Customer Support

Minnesota
2 reviews
0 helpful votes
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Simple and easy
June 2, 2024

Simple and easy. One thing I did not like was a question about two different things with only one answer. I would have liked to answer separately

Date of experience: May 23, 2024
Divine G. LawDepot Rep
over a year old

Hello Jack,

We appreciate the review. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am - 7 pm ET.

Thank you for using LawDepot.

Regards,

Divine
Customer Support

Wyoming
1 review
0 helpful votes
Follow Heather G.
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Thank you so much for the assistance on this website, makes it easier to navigate in the lease world!

Date of experience: May 16, 2024
Divine G. LawDepot Rep
over a year old

Hello Heather,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Really easy to use and a great service!
May 25, 2024

Really easy to use and a great service!
I have used Law Depot 4 times already. It has made things so much easier and a lot cheaper than a solicitor. Thanks Law Depot.

Date of experience: May 15, 2024
Divine G. LawDepot Rep
over a year old

Hello Beverly,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
Follow Debra L.
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This is a quick and easy to use website for legal documents. I have used it over the years and its still my go to for legal documents.

Date of experience: May 15, 2024
Divine G. LawDepot Rep
over a year old

Hello Debra,

We appreciate the review. Thank you for being one of our loyal customers.

Regards,

Divine
Customer Support

Michigan
1 review
0 helpful votes
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Great service online
May 25, 2024

Great service online. Easy to use and user friendly

Date of experience: May 15, 2024
Divine G. LawDepot Rep
over a year old

Hello Anna,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
2 reviews
0 helpful votes
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It was a lot easier for me to do things "in my own time." I could take as long as I wanted to go over material, make changes, and just, plainly, think carefully about what I was doing. I tried the lawyer route already, and was not comfortable with her. I was not sure what questions to ask, and information was not made readily available (not to mention that I had to pay by the hour). Your website answered a lot of questions for me by having numerous available popups to click on. Your online notary may come in handy as well! Thank you!

Date of experience: May 15, 2024
Divine G. LawDepot Rep
over a year old

Hello Nancy,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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This program is very easy to use
May 23, 2024

This program is very easy to use. A person that is not knowledgeable about computers can use it.

Date of experience: May 13, 2024
Divine G. LawDepot Rep
over a year old

Hello Ed,

We thank you for the honest review. We appreciate you using our site for all your legal document needs.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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Ok, not computer comfortable
May 23, 2024

Ok, not computer comfortable. 84 years old. But hopefully this will work.

Date of experience: May 13, 2024
Divine G. LawDepot Rep
over a year old

Hello Benjamin,

Thank you for leaving us a review. We appreciate you using our site even if you are technically challenged. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am- 7pm ET.

Regards,

Divine
Customer Support

Texas
2 reviews
0 helpful votes
Follow Gina D.
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Loves this free form input and how it saves all information

Date of experience: May 4, 2024
Divine G. LawDepot Rep
over a year old

Hello Gina,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

New Jersey
1 review
0 helpful votes
Follow Debra I.
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It works for me and what I need to get done in a timely manner.

Date of experience: April 25, 2024
Divine G. LawDepot Rep
over a year old

Hello Debra,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Positive
May 7, 2024

Positive. Easy to follow. Just what's required to feel secure.

Date of experience: April 24, 2024
Divine G. LawDepot Rep
over a year old

Hello Sophia,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Having this tool to use for our lease agreements has been a great resource at very little cost. Thank you!

Date of experience: April 21, 2024
Divine G. LawDepot Rep
over a year old

Hello Scott,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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It was pretty east to create my living trust and will

Date of experience: April 21, 2024
Maryland
1 review
0 helpful votes
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It has been easy enough to follow directions and fill in blanks. However I don't know how to upload my documents, nor do I know how it works after that.

Date of experience: April 20, 2024
Divine G. LawDepot Rep
over a year old

Hello David,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Easy step by step guidance to complete and customise my document

Date of experience: April 15, 2024
Divine G. LawDepot Rep
over a year old

Hello Harry,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Washington
1 review
0 helpful votes
Follow Sharon A.
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So far everything on the form has been user friendly.

Date of experience: April 11, 2024
Divine G. LawDepot Rep
over a year old

Hello Sharon,

Thank you for the feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Indiana
1 review
0 helpful votes
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Easy to understand and fill out properly with good instructions.

Date of experience: April 11, 2024
Divine G. LawDepot Rep
over a year old

Hello Mark,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support