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LaptopScreen

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North Carolina
1 review
0 helpful votes
Follow michael c.
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My daughters laptop screen was cracked and needed to be replaced. I did a search and this website came up. I called them to confirm I was looking at the right screen for it and they wher very prompt and answered all my questions. I ordered the screen and it was here within two days. I installed the screen which is working nicely, everything went back together as it came apart. A 5 star rated company here and I will use them again. Great staff and very prompt.

Date of experience: July 27, 2014
Pennsylvania
1 review
0 helpful votes
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The screen on my Lenovo 13 laptop turned into a display of multicolored vertical lines a few months ago, and a trip to my local repair shop provided only a temporary fix. I decided to have a go at replacing the screen myself. I figured the cost was nominal (about $50), so I had little to lose. The screen arrived a couple of days later, and the replacement was a breeze.

Date of experience: July 19, 2019
Washington
3 reviews
16 helpful votes
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I bought a screen for my Acer. It came in < three working days and fit my computer perfectly. I used a Laptopscreen.com video for installation instructions though it is simple enough to do without much help.

Couldn't ask for much more.

Date of experience: January 11, 2013
North Carolina
1 review
0 helpful votes
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Cracked my Dell laptop screen and was quickly and easily able to find a replacement here. Replacement was shipped quickly, packaged very well to prevent any breakage, and was easy to install (of course this was due to Dell's design). Would definitely recommend looking here for any replacement screen needs.

Date of experience: November 1, 2016
Indiana
1 review
0 helpful votes
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I dropped my laptop and damaged the screen. Found this site and ordered on a weekend. The screen shipped first business day and I had it installed the next day. I was extremely satisfied with the quick service and quality screen, which by the way was an identical replacement and manufacturer of the original screen.

Date of experience: March 24, 2014
Netherlands
1 review
1 helpful vote
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No money back
July 10, 2020

I've returned my product and still didn't receive the money. I have proof that I send it but they just say that they don't have it. It's been 3 weeks and it still didn't receive any money. They refuse to send the money even with the proof, now I have nothing and lost $92. One big scam.

Date of experience: July 10, 2020
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com guarantees a working replacement LCD or your money back!

Customer placed an order for a screen for a Lenovo ThinkPad. It was promised to be delivered on June 15th and it arrived 5 days ahead of the promised date on June 10th. Customer initiated an automatic return, reason given - screen not needed. Customer mailed the screen back on June 16 with-out any tracking and the parcel has not been received since.

We are issuing an advance refund ahead of the receipt of the return.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

New Jersey
1 review
2 helpful votes
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What a great experience!
November 20, 2012

What a great experience! This site made shopping for a replacement screen easy and accurate. Also the site has detail instructions on how to replace the particular screen. This made replacing the screen a jiffy. Definitely will do future business.

Date of experience: November 20, 2012
Illinois
2 reviews
3 helpful votes
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This is the first time I write a review of anything I purchase, but I felt I should do it this time to help others. I saw all the bad reviews 1 day after I placed my order so I got really worried. I ordered a screen for my Acer 5732Z laptop. Everything was cool. I placed my order last Sunday night and I opted for the 2 day FedEx shipping. Screen was shipped on Monday and I got it on Wednesday (today). I just finished installing it and everything is working very good. I don't know if it's luck, the company is trying harder now, or not enough people post positive reviews. I hope others have the same good luck I had.

Date of experience: April 13, 2011
North Carolina
1 review
1 helpful vote
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Ordered through eBay first and was sent a screen that didn't work so I had to return it. Then I ordered from LaptopScreen.com the screen that they said would work and it did! And at a good price too. Thanks!

Date of experience: February 16, 2012
Canada
1 review
1 helpful vote
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My laptop screen broke and I ordered with no problem. I received my screen much quicker than expected. The ordering process was easy and the question I forwarded to customer service were answered in a timely manner. I am very satisfied with my purchase and the customer service!

Date of experience: March 29, 2012
West Virginia
1 review
0 helpful votes
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This site was great, it guided me thru the steps to find the replacement screen I needed at a very affordable price. Shipping was extremely fast, I would recommend this site to everyone in the need of a new screen!

Date of experience: May 17, 2011
Florida
1 review
2 helpful votes
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Easy to order, had exactly what I needed with no confusion on the part. The video tutorial video was found on youtube with a link to this site. The video gave me to confidence to easily swap out my screen.

Date of experience: August 12, 2013
Pennsylvania
1 review
0 helpful votes
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Laptop Screen
May 30, 2020

From the time I spoke to a very informed and professional CSR, the transaction was a whiz! I was pleased with the price and was really surprised by the fast shipping. Works perfect! I would highly recommend LaptopScreen. Thank you!

Date of experience: May 30, 2020
Georgia
1 review
4 helpful votes
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I ordered a screen for a laptop and the price was great. The screen worked just fine and I was impressed by how quickly it got here (from Canada to Atlanta). I will definitely keep them in mind next time I need a display.

Date of experience: October 14, 2011
Florida
1 review
1 helpful vote
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I ordered a replacement screen for my laptop and is was shipped out the same day. It arrived quickly and was packaged appropriately. The price was excellent and the screen works great. I am a happy customer. I highly recommend this site.

Date of experience: October 28, 2011
District of Columbia
1 review
0 helpful votes
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Got the screen I needed at the lowest price. The screen has no dead pixels. It also came ahead of schedule. Hopefully I will not be a repeat customer, but if I need a screen, this is the place I will go.

Date of experience: May 17, 2011
Austria
1 review
0 helpful votes
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Great service
July 7, 2018

Screen was ok, shipping also fast, price very reasonable. I recommend laptopscreen.com to everyone! Also they are offering money if you record tutorial of assembling the screen, but I was to lazy to record it.

Date of experience: July 6, 2018
Illinois
1 review
2 helpful votes
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I basically have the computer savvy of a 90-year-old, so I was really nervous to buy a screen from a website I had never heard of. But I'm so glad I did! They had exactly the screen I needed, it arrived quickly and in perfect condition, and it now looks and works great on my laptop!

Date of experience: September 24, 2014
South Carolina
1 review
0 helpful votes
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I was just sick when I broke my laptop screen. When I found the website and watched the video, I had hope. Even though I had never replaced a laptop screen before, I thought it was worth a try. Especially considering how much money I could save over sending it out for repair. Sure enough, the screen arrived quickly and replacing it went exactly like in the video. And it works beautifully.

Date of experience: April 8, 2011
Washington
1 review
3 helpful votes
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I ordered the correct screen size for my model toshiba laptop just to get it apart and have it be the wrong part. I paid $76 dollars after shipping and they said that i would have to pay to have it shipped back to them. So out of my $76 dollars I would have gotten a total of 35.00 dollars back. What a wast of time should have just bought a new laptop. Thanks for nothin.

Date of experience: June 24, 2011
Ellis B. LaptopScreen Rep
over a year old

As it says on every one of our product pages, aside from size, you need to make sure you match the resolution and the back light type.
The price of the products available for a particular model should not affect your decision,
Those products are there because the laptop shipped with all kinds of different screens.
In all fairness we do offer on-line and telephone support for people unsure of which screen they need to get prior to buying it.

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177