This is the first time I write a review of anything I purchase, but I felt I should do it this time to help others. I saw all the bad reviews 1 day after I placed my order so I got really worried. I ordered a screen for my Acer 5732Z laptop. Everything was cool. I placed my order last Sunday night and I opted for the 2 day FedEx shipping. Screen was shipped on Monday and I got it on Wednesday (today). I just finished installing it and everything is working very good. I don't know if it's luck, the company is trying harder now, or not enough people post positive reviews. I hope others have the same good luck I had.