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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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This is my second order with LampsPlus. I've been very happy both times with the service and the product.
Probably my 7th order from this vendor, never disappointed. Great value, fast shipping, super customer service!
Thank you for continuing to be a repeat customer and we hope to see you again soon!
The first fixture arrived broken. They were quick to respond and send a replacement with no issues. Very happy with their customer service.
Glad you enjoyed your shopping experience!
Phone conversations were helpful (two). Had a little trouble using the chat service. Ordered one previous floor lamp which I was pleased with, ease of assembly, quality, and price, so I am hopeful I will be happy with this purchase as well.
You have an wasy to use website and I would say that it is next to impossible to damage or break an item purchased from your company
Glad to hear the site was easy to use! We appreciate the feedback.
Thank you for the positive feedback! We hope you shop with us again soon.
So easy to order, on time delivery and the lamps are exactly how the look in the picture.
They are so beautiful and classic.
Thank you for taking time to provide positive feedback about your experience!
Excellent quality
It looks beautiful
Would recommend
Great to hear that, we hope you enjoy your purchase!
Lots of options and a helpful chat person. Delivery was on time. Product was great.
The LampsPlus website led us to believe that putting together the motor and bird bath would be a snap. It wasn't. Also, the electrical cord is approximately 2 feet long - so not helpful. Will most likely be our last LampsPlus purchase.
Please accept our apologies for the issues you’re experiencing putting together your beautiful fountain. Our product support specialist will reach out and assist you with further details. If you have any questions, please let us know.
We purchased lights for all rooms in a home we're building and love them all!
Thank you for the feedback! We appreciate you taking the time to leave us a positive review.
Easy & quick to receive. The service was prompt & reliable.
Thank you for the feedback! We appreciate you taking the time to leave us a positive review.
Thanks for the feedback, we appreciate you taking the time to leave your comment as it helps us grow and provide better customer support. If you have any questions, please feel free to contact us.
I hated the original light we bought for our basement project (did not buy it from LampsPlus) and had to get a new one picked out before the electricians were done with our project or it would have cost us more to switch out the light. I could not find anything local that would look good and work. I found this beautiful semis flush mount light from LampsPlus and it it didn't take too long to receive it. It is actually prettier in person than in the photos.
Thank you, great to see that, we hope to see you visit with us again soon!
I love my floor lamp but we put the lamp together and made the mistake of throwing the box away. The lamp doesn't work right it flickers all the time. I knew because we threw the box out you guys wouldn't exchange the lamp for us. Love the style but very disappointed in the lamp.
We’re very sorry to hear you’re having trouble with your beautiful floor lamp. Our tech support team is happy to reach out and assist with troubleshooting and finding a solution. We will contact you shortly with more information.
Quality and service amazing! Sales people went above and beyond to help us with the difficulty of putting chairs together!
Thank you for the great feedback, we hope you enjoy your purchase.
We purchased these to be installed over our vanity mirrors and they look amazing!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your business and hope you visit our site again!