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Lamps PlusReviews 1,197

4.7

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
194
quality
1,054
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Massachusetts
3 reviews
17 helpful votes
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Very nice
June 2, 2024
Updated review

These island chairs are very nice. One, however, did not put together right and my friend had to do some drilling etc. Others were fine. They are quite attractive for a reasonable price.

Date of experience: June 2, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.


So far ok, this is the second order with Lamps Plus,...
April 10, 2024
Previous review

So far ok, this is the second order with Lamps Plus, the first was just an extender rod for a ceiling fan. We'll see!

Date of experience: March 31, 2024
Missouri
1 review
0 helpful votes
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Received fixture 3 days earlier than expected!
Quality product!

Date of experience: May 31, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear that! We hope you enjoy your new product.

California
1 review
0 helpful votes
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Great outdoor lights & service
May 30, 2024

Purchased four Hinkley Rook 12" outdoor LED wall lights@ $219 each. Arrived in a timely manner and installed immediately. Look absolutely great! Over the Memorial Day weekend, I noticed, they were on sale for $43 less each. I online chatted and received a $175 credit after providing my order number. No question! I love the lights even more.

Date of experience: May 30, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Texas
1 review
0 helpful votes
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Customer service was fabulous because I had to exchange one of the chandeliers I purchased. Then I had to call to determine the number of bulbs I needed since the shipment was arriving today. Your people were professional, courteous and extremely helpful!

Date of experience: May 28, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the positive feedback! We hope you shop with us again soon.

Michigan
1 review
0 helpful votes
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Replacement lampshade
June 5, 2024

I needed a lampshade that was an odd size and I found one on your site. Price was reasonable and delivery was faster than expected.

Date of experience: May 26, 2024
Amira T. — Lamps Plus Rep
over a year old

So glad to hear that, thank you for the feedback!

California
1 review
0 helpful votes
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Quick
June 5, 2024

Quick ship and had stock, reasonable pricing with variety of items

Date of experience: May 26, 2024
Amira T. — Lamps Plus Rep
over a year old

Glad you enjoyed your shopping experience!

Florida
1 review
0 helpful votes
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Excellent experience
June 3, 2024

Item arrived very quickly, well packed, excellent quality product. Exactly as described.

Date of experience: May 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you so much for the positive feedback!

Texas
1 review
0 helpful votes
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The color and size are exactly as described. They are substantial and hold the space well. The price was for open box- great savings and high quality!

Date of experience: May 24, 2024
Amira T. — Lamps Plus Rep
over a year old

We appreciate your business and hope you visit our site again!

Texas
1 review
0 helpful votes
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Experience with Lamps Plus has always been great and the products all work very well. This one particular time, the products we received were damaged right out of the box. Thanks!

Date of experience: May 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Sorry to hear that your item was damaged, please reach out to us if you haven't already!

Indiana
1 review
0 helpful votes
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Muted Teal Lamp Shades
June 1, 2024

I was looking for this particular, had to find LShade and you didn't have a dusty blue color and I didn't want to go with white so the only choice was the "muted teal" color that turned out to be a little too green for my light blue walls. But they are darkish and don't stand out so I kept them. Plus I put those light bulbs in them that rotate colors. There is a blue setting that goes nice with the shades. If I just want "light" to read, it goes to white as well.

Date of experience: May 22, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the great feedback, we hope you enjoy your purchase.

Tennessee
1 review
0 helpful votes
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Dual Lamps
June 1, 2024

Easy to place the order and the lamps arrived well packaged.

Date of experience: May 22, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

California
2 reviews
0 helpful votes
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Nice lamp but hidden shipping costs
May 31, 2024
Updated review

My lamp was listed as free shipping all the way up until the payment part, when it added $85 for shipping. Chat didn't work. No other options offered.

Date of experience: May 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, great to see that, we hope to see you visit with us again soon!


My lamp was listed as free shipping all the way up...
April 26, 2024
Previous review

My lamp was listed as free shipping all the way up until the payment part, when it adde $85 for shipping. Chat didn't work. No other options offered.

Date of experience: April 16, 2024
Iowa
1 review
0 helpful votes
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Beautiful lamps!
May 31, 2024

Lamps description right on! Priced well! Fast delivery and lamps arrived in perfect condition!

Date of experience: May 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for visiting our store! We appreciate the feedback and hope you are happy with your purchase.

Florida
1 review
0 helpful votes
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Great service and products. One lamp arrived broken, and within a week or so a new glass was shipped to me. The lamps make a great look on the outside of my home.

Date of experience: May 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear that you had a positive experience in our store, we hope you shop with us again soon!

Colorado
1 review
0 helpful votes
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Nice...Larger than expected
May 30, 2024

Easy...nice selection. Many choices...But the in-room picture was not helpful.

Date of experience: May 20, 2024
Pennsylvania
1 review
0 helpful votes
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Delayed Delivery
May 30, 2024

The product is awesome. My delivery time was changed 2 times before I received my product. So may delivery time put adapter on my experience.

Date of experience: May 20, 2024
Amira T. — Lamps Plus Rep
over a year old

Hello Curtis, we apologize if you were unhappy with the delivery experience. Unfortunately this happens sometimes due to delays between the manufacturers and vendors.

Missouri
2 reviews
0 helpful votes
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Beautiful fixtures
May 29, 2024

Ordered and received outdoor lighting. Each piece is well made, beautiful, was easy to install and looks fabulous! Highly recommend.

Date of experience: May 19, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you so much for the positive feedback!

Alabama
1 review
0 helpful votes
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Fan on my deck
May 29, 2024

The fan is wonderful. I am able to enjoy sitting on the deck even when the temperature warms up.

Date of experience: May 19, 2024
Amira T. — Lamps Plus Rep
over a year old

Glad to hear that you enjoy your new fan!

Washington
1 review
0 helpful votes
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Beautiful lamp
May 28, 2024

When I had a question about this lamp a couple of weeks ago, someone responded very quickly with an answer. The Associate helped me with trying to find which LED bulb would fit the lamp. She was very helpful and we finally figured it out!

Date of experience: May 18, 2024
Tennessee
2 reviews
2 helpful votes
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Lampshades and bedroom lamps
May 28, 2024

Quick and easy to navigate. Great prices and selection. Quick shipping!

Date of experience: May 18, 2024