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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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I purchased three fans and then went to your store to purchase a down rod. I was told that there was not one in stock, but I could pay $20.00 and expedite one for next day delivery. Since my electrician needed it, I paid the fee. I received my order not the next day, but three days later and then had to pay the electrician for another trip. I have been your customer for many years, but no longer. I hope that $20.00 was worth it to you.
We purchased 2 lights and a fan. All have been amazing products. The fan is perfect for my small office. Very quiet and gives a nice strong air flow.
Thank you, we appreciate the feedback and the comments.
Great business! Excellent quality and service. Employees always helpful.
Thank you for taking time to provide feedback!
We ordered 3 outdoor lights from Lamps Plus. They came. They were exactly as we expected. They look great for our home. Upon installation we realized that one of the lamps did not have the special screws needed for installation. I contacted Lamps Plus and they sent out a replacement immediately. This one had the screws and we could finish the project successfully with minimal delay.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I wanted a very specific lamp to match my bedroom set. I was having issues locating what I wanted, I found it on Lamps Plus.
It arrived in perfect condition and looks great!
Great to see that! We hope you shop with us again soon!
I read the measurements and picked a color it was great
Thank you, we appreciate the feedback and the comments.
Excellent selection. Website well organized and user-friendly
Many lamp shades to choose from.
Website was easy to use.
Shipping was fast.
The light fixture arrived very quickly and was well packaged. Looked even better than the website picture! So sparkly and beautiful. Exactly what I wanted.
Happy to hear that, thanks for the feedback!
Not much to say, but your shades are great! I also got the shade in 2 or 3 days
Great to hear that, we hope you love your purchase!
I searched for affordable pairs of lamps and came across LampsPlus. They had nice looking lamps at very good prices. Ordering was easy and delivery was quick. No issues with any part of the order or the lamps.
Wonderful to see you had a great visit with us, thank you for the comments.
I needed a small lamp in my living room. This one is great.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
Great options to choose from. We bought the Berkshire Birdcage knobs. They are just what we were looking for. These are fine quality knobs.
Wonderful to see you had a great visit with us, thank you for the comments.
I was looking to replace a lampshade to match a certain color on a very special brass floor lamp I have. I had been looking for quite some time. I was so pleased when I discovered Lamps Plus with their many selections. I ordered and my shade came packaged so carefully, the size and color were perfect and customer service very personal.This is a wonderful company.
Thank you for the feedback! We appreciate you taking the time to leave us a positive review.
Very good thank you. The people were helpful and we accomplished our goal with Their thoughtful input and willingness to expand our vision 🙏🏼
Thank you, we appreciate the feedback and the comments.
We had bought 3 outside lamps for our new home 4 years ago and never bothered to change the lamp on the side of the house because it was hard to see from the street. It recently failed so we checked back with you and found you still carried the exact same fixture. Thank you!
Wonderful to see you had a great visit with us, thank you for the comments.
Everything is easy and smooth - even the occasional return.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I've ordered 3 bathroom sconces from LampsPlus, and they've all been delivered without damage, and they're lovely.
Great to hear from you, thank you for the visit and responses.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
We’re very sorry for the delay in receiving your order. We reviewed this further and issued a full refund on the expedited shipping charge. If you have any questions, please feel free to contact us.