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Lamps PlusReviews 1,197

4.7

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
194
quality
1,054
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20,354 reviews

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Texas
1 review
0 helpful votes
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I purchased three fans and then went to your store to purchase a down rod. I was told that there was not one in stock, but I could pay $20.00 and expedite one for next day delivery. Since my electrician needed it, I paid the fee. I received my order not the next day, but three days later and then had to pay the electrician for another trip. I have been your customer for many years, but no longer. I hope that $20.00 was worth it to you.

Date of experience: April 28, 2024
Tiffani M. Lamps Plus Rep
over a year old

We’re very sorry for the delay in receiving your order. We reviewed this further and issued a full refund on the expedited shipping charge. If you have any questions, please feel free to contact us.

Tennessee
1 review
0 helpful votes
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Great Fan
May 8, 2024

We purchased 2 lights and a fan. All have been amazing products. The fan is perfect for my small office. Very quiet and gives a nice strong air flow.

Date of experience: April 28, 2024
Amira T. Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

New York
1 review
0 helpful votes
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Great business!
May 7, 2024

Great business! Excellent quality and service. Employees always helpful.

Date of experience: April 26, 2024
Amira T. Lamps Plus Rep
over a year old

Thank you for taking time to provide feedback!

Florida
1 review
0 helpful votes
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Good customer service
May 7, 2024

We ordered 3 outdoor lights from Lamps Plus. They came. They were exactly as we expected. They look great for our home. Upon installation we realized that one of the lamps did not have the special screws needed for installation. I contacted Lamps Plus and they sent out a replacement immediately. This one had the screws and we could finish the project successfully with minimal delay.

Date of experience: April 26, 2024
Amira T. Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Texas
1 review
0 helpful votes
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Just What I Was Looking For
May 7, 2024

I wanted a very specific lamp to match my bedroom set. I was having issues locating what I wanted, I found it on Lamps Plus.
It arrived in perfect condition and looks great!

Date of experience: April 26, 2024
Amira T. Lamps Plus Rep
over a year old

Great to see that! We hope you shop with us again soon!

New York
1 review
0 helpful votes
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The Color and fit were perfect
May 7, 2024

I read the measurements and picked a color it was great

Date of experience: April 23, 2024
Amira T. Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

New Jersey
1 review
0 helpful votes
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Excellent selection
May 7, 2024

Excellent selection. Website well organized and user-friendly

Date of experience: April 23, 2024
Texas
1 review
0 helpful votes
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Quality products & service
May 7, 2024

Many lamp shades to choose from.
Website was easy to use.
Shipping was fast.

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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Fabulous Light Fixture!
May 7, 2024

The light fixture arrived very quickly and was well packaged. Looked even better than the website picture! So sparkly and beautiful. Exactly what I wanted.

Date of experience: April 22, 2024
Amira T. Lamps Plus Rep
over a year old

Happy to hear that, thanks for the feedback!

Utah
1 review
0 helpful votes
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Great choices and good quality
May 7, 2024

Not much to say, but your shades are great! I also got the shade in 2 or 3 days

Date of experience: April 22, 2024
Amira T. Lamps Plus Rep
over a year old

Great to hear that, we hope you love your purchase!

South Carolina
1 review
0 helpful votes
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Two pairs of lamps
April 30, 2024

I searched for affordable pairs of lamps and came across LampsPlus. They had nice looking lamps at very good prices. Ordering was easy and delivery was quick. No issues with any part of the order or the lamps.

Date of experience: April 20, 2024
Amira T. Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

Michigan
2 reviews
0 helpful votes
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I needed a small lamp in my living room. This one is great.

Date of experience: April 20, 2024
Amira T. Lamps Plus Rep
over a year old

Thank you for being a returning customer of ours, we appreciate the visit and the feedback!

Florida
1 review
0 helpful votes
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Berkshire Birdcage Knobs Purchase
April 30, 2024

Great options to choose from. We bought the Berkshire Birdcage knobs. They are just what we were looking for. These are fine quality knobs.

Date of experience: April 20, 2024
Amira T. Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

Georgia
1 review
0 helpful votes
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Great prices
April 29, 2024

So far its been an easy experience. I like the deals this site has.

Date of experience: April 19, 2024
Illinois
1 review
0 helpful votes
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Excellent service & quality
April 29, 2024

I was looking to replace a lampshade to match a certain color on a very special brass floor lamp I have. I had been looking for quite some time. I was so pleased when I discovered Lamps Plus with their many selections. I ordered and my shade came packaged so carefully, the size and color were perfect and customer service very personal.This is a wonderful company.

Date of experience: April 19, 2024
Amira T. Lamps Plus Rep
over a year old

Thank you for the feedback! We appreciate you taking the time to leave us a positive review.

California
1 review
0 helpful votes
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Very good thank you. The people were helpful and we accomplished our goal with Their thoughtful input and willingness to expand our vision 🙏🏼

Date of experience: April 17, 2024
Amira T. Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

California
1 review
0 helpful votes
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LampsPlus to the rescue
April 26, 2024

We had bought 3 outside lamps for our new home 4 years ago and never bothered to change the lamp on the side of the house because it was hard to see from the street. It recently failed so we checked back with you and found you still carried the exact same fixture. Thank you!

Date of experience: April 16, 2024
Amira T. Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

California
1 review
0 helpful votes
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It was really helpful to see all the different lamps and be able to filter them into more specific areas to view, especially the "more like this".

Date of experience: April 16, 2024
Florida
1 review
0 helpful votes
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Everything is easy and smooth - even the occasional return.

Date of experience: April 16, 2024
Amira T. Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Minnesota
1 review
0 helpful votes
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Great products
April 25, 2024

I've ordered 3 bathroom sconces from LampsPlus, and they've all been delivered without damage, and they're lovely.

Date of experience: April 15, 2024
Amira T. Lamps Plus Rep
over a year old

Great to hear from you, thank you for the visit and responses.