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Lamps PlusReviews 1,197

4.7

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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quality
1,054
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Indiana
1 review
0 helpful votes
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I have shopped with Lamps Plus in the past. Love the selection of lightning and decor.

Date of experience: April 13, 2024
Florida
1 review
0 helpful votes
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Fans look and work awesome!
April 21, 2024

Ordered multiple times and will continue. Speed of delivering customer service are excellent.

Date of experience: April 11, 2024
Michigan
1 review
0 helpful votes
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Found what I wanted very quickly
April 17, 2024

Found what I wanted very quickly. Good price. Good reviews. Interface for ordering very simple and clear.

Date of experience: April 7, 2024
Amira T. — Lamps Plus Rep
over a year old

Glad you had an easy time shopping our site!

New York
2 reviews
0 helpful votes
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Great!
April 17, 2024

Fun and easy! Experience was nice! Everything went great!

Date of experience: April 7, 2024
Texas
1 review
0 helpful votes
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Happy in Texas!
April 15, 2024

So easy, huge selection, always satisfied with the product!

Date of experience: April 5, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for being a returning customer of ours, we appreciate the visit and the feedback!

Wyoming
2 reviews
0 helpful votes
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Great
April 12, 2024

Large selection of fans to choose from. I liked having everything in one place.

Date of experience: April 2, 2024
Arizona
1 review
0 helpful votes
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Happy to get this lamp on Sale. Thanks.Good quality and Beautiful

Date of experience: April 1, 2024
Florida
1 review
0 helpful votes
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Bathroom fixture
April 7, 2024

Quick, easy and plenty to choose from a large selection of fixtures.

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
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Great Lamps!
April 5, 2024

Very pleased with lamps I ordered recently, as well as in the past.
Wide selection, excellent quality, & extremely well packaged. Timely deliveries.

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
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Great Site
April 5, 2024

The Lamps Plus website is very well organized and super easy to navigate. The selection is phenomenal. Customer service is excellent, delivery is prompt.

Date of experience: March 26, 2024
South Carolina
1 review
0 helpful votes
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Site difficult to navigate site was difficult to navigate

Date of experience: March 23, 2024
Georgia
1 review
0 helpful votes
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Back porch ceiling fan
April 2, 2024

We live on a marsh. This outdoor fan works very well. We're happy!

Date of experience: March 23, 2024
Massachusetts
1 review
0 helpful votes
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We were unable to remove items from our cart Had to switch to a different computer in order to buy the lamps we wanted.

Date of experience: March 22, 2024
Tiffani M. — Lamps Plus Rep
over a year old

We are very sorry to hear that you had computer issues when trying to place your order. We have not had any on-going site issues as you describe, so it could be an issue with your browser or internet connection. If you are using an old-browser version you might try updating it to see if that helps. Should you have any questions or if you would like any assistance placing an order in the future, please do not hesitate to call us at 1-800-782-1967.

Wisconsin
1 review
0 helpful votes
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Martha O, Sales, had lots of good ideas, very helpful. I keep calling her for any orders. Had some issues with various damage, Service folks pleasant to deal with, replacements received in no time. Refunds were also death with timely.

Date of experience: March 22, 2024
North Carolina
1 review
0 helpful votes
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Great Fan
March 31, 2024

Ordered my fan online. It showed when promised. Easy to install!

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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Love the lamp
March 28, 2024

Great choices, great prices! Looks great in the guest bath

Date of experience: March 18, 2024
California
2 reviews
0 helpful votes
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Received 1/2 of My Order
March 25, 2024

I ordered and paid for 2 pendant lights; however, I received only one light. I called Lamps Plus immediately as I wanted two, not one. I don't want to drag out the story, but I made many calls and emails to them as well as FedEx. I finally got the missing pendant 10 days later! The manufacturer had to resend it per their protocol.
I do love the pendant's though.

Date of experience: March 15, 2024
Vermont
3 reviews
0 helpful votes
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Great search filters
March 25, 2024

Easy shopping with good filters and a save option.

Date of experience: March 15, 2024
Washington
1 review
0 helpful votes
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Lovely Unique Lamp
March 24, 2024

The lamp was perfect, quuick and easy checkout. It came in pieces but was easy to assemble with minimal effort.

Date of experience: March 14, 2024
Texas
2 reviews
0 helpful votes
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Excellent Quality Floor Lamp
March 23, 2024

Wonderful selection of quality lamps and prices are reasonable. Good user friendly website. Fast shipping!

Date of experience: March 13, 2024