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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Terrific experience with Lamps Plus as always. I will continue to shop with you you since you have everything or always can get it.
Lamp arrived quickly. Easy to assemble and I am happy with the purchase.
Thank you for the great feedback, we hope you enjoy your purchase.
Easy ordering process with many beautiful product choices. I updated the lighting throughout my house and especially love the bedroom lamps with USB ports and night lights embedded.
Thank you, we appreciate the feedback and the comments.
We are downsizing to an open floor plan and my existing lamps look dated. I love the wall sconces for my powder room, simple but elegant and the two table lamps are just right. Great prices, good communication and quick delivery.
Thank you Tonya for the wonderful feedback!
I purchased this Lamp a few weeks ago, and--because of its beauty--I had to order another one!
Thank you, we appreciate the feedback and the comments.
Bought as new, apparently open-box received. Replaced efficiently.
Great to hear from you, thank you for the visit and responses.
It was great how the service person was able to help me find what I needed.
We're glad to help you find what you were looking for!
I ordered and received the products in a very timely fashion.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
Loved the selection of products, reasonable prices and good quality
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
You did not have the correct size blubs we needed. A larger-than-needed blubs was sent and we could not use them. Thus, I must travel 31 miles to return the blubs for a $ 75.00 refund.
We’re very sorry for this experience and thank you for sharing your feedback with us. If the bulbs don’t work out for your needs you have the option to return to store, your nearest FedEx location or a carrier of your choice. We will reach out to you and assist you with this request.
Went straight to Lamps Plus and looked on line. There was a few floor lamps on sale and I picked one of them
Thank you for the positive feedback, we hope you shop with us again.
The fan arrived quickly and undamaged. It was easy to install.
Glad to hear your fan was easy to install!
One lamp of the pair has to be touched only at the very bottom of the base, where the other one operates on the entire base, as shown in the pictures.
Hello Diane, we are sorry about the issue you had with your lamp. Please contact us at ratings@lampsplus.com for assistance.
I have bought wall lamps from Lamps Plus and had to send the first set back as it was missing some screws. They took it back without a problem and the second set I purchased was perfect. I've ordered a floor lamp and table lamp from them in the past and I would certainly buy from them again. Great products and service!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Very well pack and came quickly. Easy to install. I can say I will order more products from you
Thank you for the feedback, we hope you love your purchase!
This is a darling little lamp that is a perfect addition to a small accent table anywhere in your home. The detail of the small birds is very good and accurate. I am very pleased with my purchase and Lamps Plus!
Hello Connie,
Thank you for the positive feedback! We appreciate you shopping with us and hope you love your new lamp.
I was looking for a small Tiffany lamp for my couch end table. This one is perfect. Good quality, well priced.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
The lamp I ordered was an unboxed lamp. It came broken. To return was going to be too expensive so I fixed it myself. I would not recommend buying unboxed as it is expensive to return when they come broken.
We’re very sorry to hear you order arrived damaged. We stand behind our Open Box products and assure you if there is any damaged or defect you will not be responsible for any return shipping fees. Please allow us the opportunity to look into this issue and make things right. We have opened a return and would like to hear more about the issues you’re having. Please contact us at Ratings@lampsplus.com.
I was hesitant to order this lamp. The shade is stain glass, so I wasn't sure if it would survive the shipping. It was perfect when I opened the boxes. It's perfect.
We are so happy to hear you are satisfied with your new lamp!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for continuing to be a repeat customer and we hope to see you again soon!