On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great table, some parts had been added for stability, which had come loose in transit, fortunately no damage to table. Better more substantial packaging for weight of item, is all that was needed.
Whenever we need lighting or ceiling fans, etc. we turn to Lamps Plus. They have a large selection that satisfies all tastes. Most of the time they have exactly what we need and like. The products come quickly and safely. We haven't put the latest purchases up yet but are excited to see!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Flamingo lamp shades delivered on time and in good condition.
Very cute!
They will go great with the beach theme in vacation home.
Thank you for the positive feedback, we hope you love your new lamps!
Great products, easy website, fast shipping, it's all good.👍This lamp is beautiful, was easy to assemble, arrived within three days and looks lovely in my living room.
Thank you for being a returning customer, we're glad the site was easy to use!
I love this lamp. It seems to be made well, with a ceramic base and a wood neck. The cost was very reasonable. The overall look is super. The only issue was that the lampshade came a bit dented on one side. I have simply moved that side to the wall so no one can see.
Hi Linda, thank you for the positive feedback! We appreciate you shopping with us.
Fast, efficient and professional delivery service of an excellent product
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
The console table that I bought was on a couple different sites at a higher price and on one site it did not include shipping. However, I was excited to find it on Lamps Plus for less and free shipping. I took a chance based on some prior purchases from this website. I was not disappointed. The table came in a matter of days, packaging was in excellent condition and all pieces were well packed. Everything I needed was included and I was able to assemble it myself with no problems. The table looks great in my space. I love it.
Glad you enjoyed your shopping experience!
Enjoyed looking at the options and finding the price point I needed for the light fixtures!
Great to hear from you, thank you for the visit and responses.
Cool shape - pics don't show true shape. Colors are nice. Very well made
We appreciate your business and hope you visit our site again!
Like most web sites it is somewhat cumbersome to navigate since they have thousands of products. Filters are iffy as to what you will see. Prices are typical for the products, I did not find any exceptional savings.
Transaction was smooth, shipping info was prompt and accurate.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
The Lamps Plus service representative was professional and quick to fix the broken component of my lamp.
Thank you for the great feedback, we hope you enjoy your purchase.
From gifting and this time was for myself and I am completely satisfied with all the times I have purchased. Quality, many selections and prices and Arriving on a great time and packaging and delivery. Thank you!
Thank you for continuing to be a repeat customer and we hope to see you again soon!
Couldn't be more pleased with the packing &delivwey! These lamps exceeded my expectations. They are beautiful & look so classy!
Thank you for the positive feedback, we appreciate you taking time to leave us a review.
Very easy shopping and great selections of lamp post lights. Quality and style are great
Great to see that you found our site easy to use, thank you.
Vast amount of Lamp options at Lamps Plus. I found a set I liked and was not disappointed when they arrived. They are perfect for my log home. Since I needed sufficient light, pull chains and a more simple design my search was limiting. Luckily I found what I needed on the Lamps Plus website. YAY!
Thank you, we appreciate the feedback and the comments.
If you can't find something you like from this company I feel for you because they have so many options available.
Thank you, great to see that, we hope to see you visit with us again soon!
The entire experience was great; however, the lamp metal (brass) didn't match my existing metal (gold). Return was very easy though.
Hi Susan, we apologize your order didn't work out how you expected. We hope you shop with us again soon.
We have bought three Chandelier's from Lamps Plus and all are beautiful and good Quality
I am very pleased with them
Thank you for the positive feedback and continued support!
I ordered two vanity lights and two mirrors. One of the mirrors was damaged during shipping, it was never even delivered to me. FedEx returned it to Lamps Plus and I got a new one within a few days.
Thank you, great to see that, we hope to see you visit with us again soon!
I am very pleased with the lights I ordered. I was looking for vintage lighting and I was able to choose from several lights that were appropriate for the age of my house, built in 1889. The lights arrived super fast, were packed well so there was no breakage, and were easy to install. Definitely recommend
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Hello Sue, thank you for the positive feedback. We appreciate you shopping with us!