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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The fans are great but the instructions were very vague and hard to follow, particularly on one of them.
Very pleased with the two night table lamps purchased for my bedroom. Lamps were as pictured and look perfect in our bedroom.
Thank you, great to see that, we hope to see you visit with us again soon!
My lamp purchase process was excellent, quick and updated information on delivery status of my order. Also my lamp has a double drum pure white silver shade, which is the reason I ordered this lamp, that provides bright white light, instead of the yellow linen look lighting, which makes the room really pop with bright light. Love the double drum silver white shade. Thank you for your great service.
We appreciate your business and hope you visit our site again!
My lamp order came very quickly, was packed well and was just as described.
Thank you for continuing to be a returning customer, we appreciate you shopping with us.
Great replacement for old fluorescent fixture in laundry room.
Thank you for the positive feedback, we appreciate you leaving a review.
Wonderful to hear that, thank you for the comments and feedback, we appreciate it.
Very easy process to select and purchase. Unfortunately the color was not quite what I was expecting and the shades were a bit larger than I expected. Guess this is what happens when you order online. It is harder to visualize online I think.
Great to see that you found our site easy to use, thank you.
It was easy to navigate the website and reading customer reviews also helped me with my decision to purchase the lamp.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Love how unique the shade is. I'd never find something like this in the local stores.
Thank you for the positive feedback, we hope you love your purchase.
It was a positive experience and the lamps exceeded my expectations.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
We did have to return the lamps because a door wouldn't open because of the depth but the return was flawless.
We are so happy to hear that you had positive experience shopping with us!
You always have what I need and want. Your packaging and shipping is perfect. Thank you!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Not sure why there were issues with both orders.
Had to request new ones.
Wonderful to hear that, great to see that our site was easy to use.
There was a problem with the original controller for the ceiling fan. The controller was replaced in 3 days and fan was fixed
Hi Terrance, we are happy to hear your issue was promptly resolved.
Looks like fan was Previous put together you can see marks where bolts together
We take pride in delivering high-quality products, and it is alarming to learn that the product you received did not meet our gold standard of excellence, and apologize on behalf of our vendor. If there's any damage or defect, please contact our customer service team. We're happy to rectify this issue promptly. We apologize for any inconvenience.
We accidently ordered 2 lamps, and tried to cancel one, but were unable, Very annoying
Wonderful to hear that, great to see that our site was easy to use.
The product that I bought was shipped within a reasonable time span. It had the quality I expected. The descriptions about the lights online are helpful.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
I spoke with a representative who was very helpful. He recommended some options after I explained what I was looking for. I'm very happy with my fixture.
Thank you, we appreciate the feedback and the comments.
Shades were perfect! Packed well. I will shop with LampsPlus again!
Wonderful to hear that, thank you for the comments and feedback, we appreciate it.
It was a great experience searching for r=the lights I wanted and their customer service was excellent.
We appreciate your business and hope you visit our site again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback, we appreciate you taking time to leave a review.