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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Lamps are perfect, timely delivery. I will order from Lamps Plus again!
Great selection and ease of ordering and product arrived on time.
Thank you, great to see that, we hope to see you visit with us again soon!
Ordering was easy and delivery was quick. The catalog is easy to review.
Glad to hear the site was easy to use!
My lamp arrived damaged. Customer service representative promptly shipped a replacement that arrived in perfect condition. This transaction was handled in a most courteous and professional manner.
Great to hear from you, thank you for the visit and responses.
Replaced old fixtures with new. My entire experience, from shopping online, ordering to having to return one fixture was fantastic. I really love doing business with Lamps Plus.
Thank you for choosing us for your fixture needs!
Light fixtures were easy to find online. They arrived on time and not damaged. They were fairly easy to install. I like the contemporary style.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Easy & very satisfied with the product. The product information was appropriate and sufficient to choose the right fixture.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I was looking for a 2-bulb lamp with 2 separate on-off switches and a USB port on the base. Found what I wanted!
Thank you, we appreciate hearing that, great to hear that our site was easy to use.
Easy to order. Never an issue finding what I need. Huge inventory but the filters narrow things down
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
The lamps look very nice to the undetermined eye but on closer look their quality control is in need. Some of the bars are a crooked on the Beauchamp and one of two Copenhagen pendants is crooked. We were unable to straighten them completely but like the look of the gold colored metal and the Beauchamp doesn't overtake the room like a drum did. They are near each other so needed a match or complimenting design.
HI Mary, thank you for the detailed feedback. We will pass this information along to our team and recommend you reach out to us if you have any additional questions or concerns.
Really great quality product for the price. Unlike so many electrical and lighting fixtures, this is exactly as described and solid quality. Thank you!
Thank you, great to see that, we hope to see you visit with us again soon!
Construction was not easy, felt flimsy at times but looks great after done and fits our space. Casters a bit industrial but overall good for what we needed.!
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Had what I wanted with free shipping and convenient online shopping experience.
Thank you for the positive feedback!
Easy checkout. Finally found a mirror to go with bathroom fixtures we liked
Thank you for being a returning customer, we appreciate it.
..received the lamp in a timely manner…quality of lamp is a 10…wife loves it
Thank you, we appreciate the feedback and the comments.
Item is just as it was described and it truly is a quality product.
Thank you for shopping with us!
One of our lampshades arrived a bit dented. All it took to remedy this was a call to LP and they instantly said a new one would be mailed to us.
No hassel!
I am unsure what to do with the old one? Please advise.
Hi Joy, if you weren't instructed to return the damaged lamp shade, you can hold onto it or repurpose it. Glad to see our team was able to assist!
Great selection, high quality at reasonable prices. Packed expertly, no damage.
Thank you for the feedback!
I ordered new outdoor lighting and am very pleased. They are beautiful and easy to install. The ordering/shipping process was easy.
Great to see that you had an easy time shopping our website!
The description of my lamps was accurate and my purchase was easy on the website. Everything arrived safely and on-time.
Great to see that you found our site easy to use, thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, we appreciate the feedback and the comments.