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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The product was very well priced and is a good quality for the price that it is. I was able to put it together easily and it works fine.
Thank you, great to see that, we hope to see you visit with us again soon!
I selected a small table lamp which I really liked the look of. I measured it, and I thought it would work perfectly on my table. When I received the lamp, it seemed very small, and it wasn't actually as tall as the description, so I had to return it.
Thank you for your feedback Caprice. We do our best to provide accurate details for every item and we’re disappointed the hear we might have missed the mark. Your feedback helps us better customer service experience and allows us the opportunity to review and make any corrections. Should you have any questions or concerns, please contact us through email, chat or phone.
We bought bath vanity lights to replace a favorite light set up that could not be repaired. The new lights were fine and provided a good look and additional illumination in our bathroom.
Thank you for the feedback, we appreciate you shopping with us.
Time and again I have turned to Lamps Plus for lighting and mirror needs. I am always thrilled with the quality and style of the products I receive as well as the first rate customer experience. Anytime I have had a question or concern, your design assistants have been terrific. Love everything about your company!
Thanks so much, we hope you shop with us again!
The lamps fit our needs for a lovely vacation rental property and were modestly priced but excellent quality and design.
Thank you for the positive feedback!
Prompt delivery and quality product. So excited for my new, updated sconces throughout my home!
Thank you for taking the time to leave us a positive review! So glad you love your sconces.
Purchased 2 prior. Wanted same for new home. Quick easy find.
Wonderful to hear that, great to see that our site was easy to use.
They communicated promptly about what the fulfilment timeline would be. When I wanted to change my order an actual human did it quickly. One item shipped a little faster than promised.
Thank you for the positive feedback, we appreciate you shopping with us and hope you love your new item.
My Customer Service Rep Melissa is always great to work with. Ordering was easy and the products arrived on time and in perfect condition. The Client was pleased and the products enhanced the interior as intended. Overall it was a pleasant and productive experience!
Thank you so much for the positive feedback, we appreciate you shopping with us!
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Thank you for the 5 star feedback!
Found exactly what I was looking for to replace old lamps outside the garage.
Wonderful to hear that, thank you for being a returning customer!
Ordering was easy. Delivery was fast. Lamps were just like they were shown on line.
The lamps are unusual, and really beautiful. I have received many compliments. Good amount of light as well. Great shipping experience!
I searched websites for the 2 light fixtures I had in mind. The Lamps Plus site had exactly what i was looking for in my price range. The site was easy to use, provided email updates on my order status and delivered both of the fixtures on the expected date.
Very little help when I spoke with salesperson. My lamp did not work. I had to replace the whole top bulb assembly
We sincerely apologize for your recent experience, rest assured we are happy to help. We have sent you a follow up message so that we may further assist with your issue. We look forward to hearing from you.
Very little help when I spoke with salesperson
Light exactly as described, shipped promptly and packaged very well to secure from damage. Very happy with my purchase. Thank you.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I purchased a variety of different light fixtures and they all matched based on the website recommendations-- all are beautiful and well made. Changed the whole ambiance of my tea shoppe and cafe. I'm extremely pleased with my purchase!
Thank you for the great feedback, we hope you enjoy your purchase.
The site is so easy to use, item came quickly, The lamp riser is actually used for a floral piece.
Wonderful to hear that, great to see that our site was easy to use.
Thank you, great to see that, we hope to see you visit with us again soon!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the feedback, thanks so much!