If you want to deal with a real. Implant go elsewhere. This place sent me 3 bottles with one 25% empty and they will not acknowledge their error nor provide me with a refund or new bottle. Don't be fooled
I was happy with their service before. I recently bought two dresses. One dress was out of stock. I received the other dress, supposed to be cotton dress. But it is not. I tried to return it and found they set up road blocks for return. They want you to send request first and they also charge big processing fee. Very disappointed. Will never shop from them again.
Thank you for your feedback.
We are sorry that you are not satisfied with your order.
Please send us an email at https://www.kooding.com/contact-us, so that we can take a look at your order and assist you.
Once we verify your order, we will escalate the issue to the brands who sold you the products and also to our internal team.
Thank you
Scam! I thought I finally found some website that was NOT selling things from CHINA. Spent $300+ for the dresses and tops, Turned out NOT even a brand name on it. No instructions, no labels to let you know how to wash them. Just one little tiny label has three words... MADE IN CHINA!
Very disappointed!
Thank you for your feedback.
Please note that we partner with authentic Korean fashion/beauty brands, and most products are designed and made in Korea.
In some instances products are made in other countries that have manufacturing facilities, which includes China.
Please don't hesitate to contact us if you have any other concerns (https://www.kooding.com/contact-us).
They send a a wrong item. They gave me a refund for the item that I didn't not receive. Product quality is medium. No legit labels. Also bought a white shirt but it is be very see through. Customer service reply through emails.
Thank you for your review and we apologize for the issue.
You can alway return the item, please contact us through https://www.kooding.com/contact-us and we can assist you.
Thank you,
KOODING
They are selling masks claiming they protect the wearer from coronavirus when they don't allow the wearer to actually breathe through the mask. The air is pulled in from around the sides, leaving the wearer completely vulnerable to whatever is in the air. Kooding's response when asked about it was this,
"We are sorry to hear that you did not like the products. However, breathing around the side is normal in cotton masks with minimum air flow through the front and it does in fact protect from the virus. If you are looking for high level of protection we are soon launching KN95 masks which will allow better protection."
The mask they're selling doesn't work and when you complain, they won't let you return it and instead try to sell you something else. I regret not doing more research on this company before giving them my money.
Great products and service. Very fast shipping, it arrived within a week from Korea. Recommend to those who are looking for good quality Korean products.
I returned an item in November with the post confirming delivery to their premises and they are refusing to give me a refund despite my many emails because they have lost the item and they can't go off the confirmation delivery from the postal service, only from what they themselves say. What an absolute disgrace. Any decent company would be trying to compensate for their incompetence! I looked further into this company as I was so appalled by how they run their business that I saw that they were titling items as cashmere which have absolutely no cashmere in them. There are over 40 items titled as cashmere with the majority not having any cashmere in them. This is unacceptable and in fact illegal. Furthermore, looked them up on glassdoor to see prior employees complaining of how they have been mistreated and were yelled at everyday. PLEASE LEARN FROM MY MISTAKES. DO NOT ORDER FROM THIS COMPANY!
Delays. Delays. Delays! Don't expect to receive your items in a month!
I purchased products here many times but always unsatisfied with the slow shipping.
If you are looking for good quality Korean fashion products, Kooding is the way to go. Have purchased 4 times so far, and the experience has been great.
There are so many unique brands and items! Love shopping at kooding. I wish they could carry bigger sizes, I had to return a dress that was little small for me, and their customer service helped me out quickly.
My orders have always arrived as expedited. If there is any delay or issue customer service is always on top of it. Products are also great as described.
I've been purchasing at kooding since last year and overall very responsive customer service and great quality. I had couple of times when some of my stuff was out of stock, but was taken care quickly.
This website mainly sells Korean clothing and beauty and some American brands.
I've only bought from this website once and the products were nice and were in good quality.
The only issue I had was that I ordered a phone case but they sent me the wrong size so I decided to ask for a refund instead of exchanging it for the right size. They were really nice about it and gave me my money back. They also told me that I didn't have to send the case back so I guess I kinda got the case for free!
I order my items back in February and until now I never got my item. I contact and cancel my order they said they will refund but never got my money. Once they took your money you lost it. DO NOT ORDER FROM THIS SITE!
Ectation
I was skeptical about purchasing clothes from overseas companies. I tried to read many reviews about the company before buying. With Kooding I saw many good and bad reviews also, however I decided to give it a try due to its super cute clothes. The experience was above my expectation. I ordered on 7/18 and 7/29 I received shipping notification, 8/5 I got my products. I ordered 7 blouses and 3 of them were out of stock so they informed me prior to shipping and gave me options for refund or store credit for out of stock products. If I choose refund it would take up to a month to get my money back depending on credit card company. If I go with store credit I will get extra 2%. I chose store credit and they emailed me my gift card within 24 hrs. I LOVE all the tops, they look exactly in the pictures and some even look better outside. The quality is really good for the price, don't look cheap at all. 3/4 are made in Korea, only 1 made in China. All the blouses are 1 size only and they fit me very well. I normally between XS-S in US size. So I guess if u wear size M and up u will not fit in these. They are true Korean size. Highly recommend if y are into Korean style clothes :).
I ordre 3 items from the website, after 16 days my ordre is still processing, and i ask them when they ask them about the shipping date, but no reply, then they cancel my ordre, but no refund, i dont get any mails from them, i contact them, still no reply. The money is drawn long ago, i have to contact my bank. Stay away from this website
Customer service was really helpful and honest. Sometimes there are delays but it's worth the wait as they carry really unique products.
No phone number and only email for contact. Sent out multiple emails and never received a response regarding item.
Thank you for the review.
We reply to customer's inquiry usually within 24 hours. Please check your spam folder if you haven't received the response.
Please feel free to contact us at https://www.kooding.com/contact-us and we can assist you.
Thank you,
KOODING
Loved their selection, they carry very unique brands and products. Great service overall and resonable price!
Always pleasant experience when shopping at kooding. Great customer service and great products with fast delivery.
Overview
Kooding has a rating of 3.1 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kooding most frequently mention and customer service. Kooding ranks 106th among Women's Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback.
Based on our record, we have issued a refund for the one bottle.
Please let us know if you have any other questions.