Purchased for the first time and everything arrived in a week. Customer service was really helpful too. Product quality exceed my expectation!
Despite covid19, shipping was very fast and customer service was very helpful. I will definitely purchase again.
I've shopped in many online shops. I've gotta admit that kooding carries the cutest products. Shipping was pretty fast too.
First time purchasing at kooding, if you love korean fashion and cosmetics definitely recommend. Product quality is good and price is fair.
They send a a wrong item. They gave me a refund for the item that I didn't not receive. Product quality is medium. No legit labels. Also bought a white shirt but it is be very see through. Customer service reply through emails.
Answer: Si enviamos a Mexico, puede chequear https://www.kooding.com/shipping para más información sobre los envíos. Gracias.
Answer: My experience with them was so horrible I almost had to sue in small claims court until AfterPay (not KOODING) stepped in to resolve the matter. Go look at my full length review for more details.
Answer: Not at all. They charge an insane markup and you may also be subject to customs fees upon arrival of your order. On top of that, their customer service is horrid, terribly unresponsive, and even accusatory. I would recommend either YesStyle, or simply buying directly from the brand.
Answer: I never received my products and could not get any response from KOODING regarding it. I had to open a dispute via AfterPay and KOODING eventually allowed a refund, less a shipping and refund fee of $31.99, which is absolutely ridiculous since I simply never received the items. It wasn't until I threatened to sue in small claims that AfterPay (not KOODING) refunded me the final $31.99. So I can't speak to the legitimacy to the products since I never received them, but definitely there are a lot of return issues. Not only for me, but seems a lot of people have had problems returning things.
Kooding has a rating of 3.1 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kooding most frequently mention and customer service. Kooding ranks 106th among Women's Clothing sites.
Thank you for your review and we apologize for the issue.
You can alway return the item, please contact us through https://www.kooding.com/contact-us and we can assist you.
Thank you,
KOODING