Knetbooks has a rating of 4.3 stars from 1,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 3rd among Textbook Rentals sites.
I ordered this book by mistake, I tried to cancel my order less than 30 minutes after. Customer service proceeded to refused to cancel my order and said it already had been shipped out, which I don't believe. They stayed. I'll have to send it back after I received the book and when I reached out to refund they were no help nor sent me a shipping label.
Although the wrong edition of my book was sent, they were very responsive to my complaint. I was able to return the book with a free printable label, they waived the restocking fee, gave me a full refund and a $5 award toward any future purchase. I would purchase from this company again without a second thought!
I was looking for books to rent and compared websites and Knetbooks had the book I needed to rent for the best price! Delivery date was as expected and showed up on time.
For it being a used textbook It definitely was still in good conditions a far pages were folded in but It is only for a semester class. The packaging was an very secured and faster than I had expected. Overall amazing!
This was the most affordable way to get the textbooks I was looking for, especially as a full time college student.
Never received the product I purchased and your company did not appear interested in fixing the situation.
The shipping timelines are not explained well. My order was cancelled without an explanation after waiting over 2 weeks.
This textbook was difficult to find and for a good price. Most places had used books but the condition were not good. Knetbooks had it new and for a great price! Very pleased!
Received two books in a timely manner, but the Complex Litigation book did not ship at the same time and came later than the rest of the books.
I needed a textbook for college at a reduced rate and was able to that using Knetbooks.
Its my first time renting a book thru Knetbooks and this definitely will not be my last. My cooy arrived in better condition than I expected!
Easy to order. Came quickly. Price was great. I woukd definitely order from here again if additional book are needed in the future for my daughter.
I received one book on time, but the other two were slower. The first book came to my doorstep and the other two had to be picked up at the post office. I really needed the first two before the first one, but I have been able to get my assignments done.
Thank you for shopping at Knetbooks!
I wanted an updated copy of the handbook and I got it in about a week or so.
There was not great communication.
I contacted customer service over 3 times and have not heard back and their delivery time was not very accurate
It was easy to obtain what I needed, thank you for the support. I will be using your platform again
It took quite a while to receive the book. Three were no shipping updates during the 10 days it took to get the book.
The package arrived in decent fashion. It was suspicious at first, but it contained the textbook I was looking for wrapped around a rubber band.
I found the specific book I needed for a college course, and found the cheapest option here! Quick delivery, and the book was in good quality.
Answer: Infinity, because you will never receive it. And if you do receive it, it comes damaged and then when you try to return your rental that try saying the original damage is your fault and charge you a ridiculous price for a small damage that had already come with it. Or sometimes several pages are missing.
Answer: Hi Tatum, We do allow some highlighting in our rentals but we ask that you dont highlight excessively. If you return the rental back to us with over one-third of the text highlighted, we may have to mark the book as damaged. Highlighting can be distracting for future renters and we may not be able to add an overly-highlighted book back into our inventory. Consider using page flags to mark an important sentence. Flags can help you easily get back to the page you need. Page flags are also small enough that they can be used multiple times on the same page. Plus, they are really easy to remove from the textbook before you send it back at the end of the semester. Let us know if you have any other questions. Thank you!
Thank you for shopping with us! -Knetbooks