Knetbooks

We were thrilled that our hardback book was properly packaged so no damage at all!

Book arrived in a timely fashion, with no damage to product.

The book came fast and intact a week before I start college. The packaging was secure and they definitely made sure that the book wouldn't get damaged.

I found the specific book I needed for a college course, and found the cheapest option here! Quick delivery, and the book was in good quality.

Ordered it to be shipped faster but it took a week after standared shipping to arrive. I was also under the impression that this was a physical book instead I got a code.

Ordering the book was easy. The book was shipped quickly and looked brand new. Highly recommend this service!

Received the correct book. Website is clear amd easy to order from

This website had the book and was best price, fast shipping too!

So easy to shop and my book arrived very quickly. I used the BookScouter app to find the best price for this book. I'm actually surprised at how good the condition is for this used book.

I never received the book and that even after I paid extra for one day shipping. I cancelled the order and requested a full refund.

I was ecstatic to find my book for such a cheap price. It shipped to me in a timely manner, and although it was used it was in excellent condition. Couldn't have asked for more!

Easy to order and fast delivery. Found all the books I needed for the semester for half the price I would have paid at school.

I ordered a rental book as it was the best price by far anywhere I could find. I paid the extra 5 dollars to get the better shipping, but after a week it hadn't arrived so I emailed the company to ask why my order hadn't been shipped yet. They said it wasn't even in stock, despite their wedsite not saying it was out of stock and allowing me to pay for faster shipping when they didn't even have it in stock. Once it shipped I waited and it hadn't come in even though the advertised shipping said it would, so I inquired again and was told it was being delivered that day. 4 days after that I finally got my book and... it is a loose leaf book, not the paperback as advertised. I am now in the process of trying to return the book, and they won't be giving me as full refund as they are charging an 11 dollar restocking fee and are not giving back the money I spent to get the "faster" shipping on an out of stock product that still took over a week to arrive once shipped. I will not be ordering from them again.

Text book didn't arrive before classes began. Took 15 days to receive. I should have ordered it soo er

I ordered a digital copy of a book, which apparently takes a barcode that has to be sent via snail mail instead of an email. This shipment took about three weeks before it arrived to my doorstep. In the meantime, I had to purchase an additional book so that I could continue with the class. When the Knetbooks purchase finally arrived, I attempted to return it. Dealing with their customer service was a nightmare because I was told that I could not return the book because I was returning the purchase after their 20-day return window. Which was incorrect because I had one more day left in "their" return window. One thing to note is that Knetbooks includes the transit time as apart of their return window, including the week that it sat in their offices. I know because there was tracking info that I and the customer service rep went through. After multiple examples were provided that I was within their return window and that the company had the duty to return my money, the customer service rep hung up on me. I reattempted to call back to their support line several times before I thought that I had found sanity. A final customer service rep helped me complete the return process. A new shipping label was provided and I sent back my barcode (which was never used to activate the digital copy of the book). I that was several months ago and I have not received a return for my purchase early in the semester, not can I find any administrative documentation of the return on my account on Knetbooks' site. Please stay away and save your money for ramen and tutors.

I have not received my order and now you are asking me to review it. What is the status of my order?

The tracking number supplied was not functional and claimed to not even exist, making it hard to track and determine when the books were coming

Sent out the book promptly and in good condition. Did lack instructions on sending it back, but I am sure I can find it on the website.

Arrived quickly and the book was in perfect condition!