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KnetbooksReviews 1,372

3.3

From the business

Shop textbook rentals and get free shipping on every order. Use the money you saved renting textbooks to have a pizza party, fill up your gas tank or buy groceries.


knetbooks.com
Founded in 2009
Lexington, KY, United States
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Knetbooks Reviews Summary

Knetbooks has a rating of 3.3 stars from 1,372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Knetbooks most frequently mention good condition, timely manner and fast delivery. Knetbooks ranks 5th among Textbook Rentals sites.

quality
1,172
This company responds to reviews on average within 16 days

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6,381 reviews
Missouri
1 review
0 helpful votes
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Like New Condition
February 6, 2025

Great service and delivery! I loved that there was a rent option because the cost of textbooks is pretty high at my school bookstore, and I only needed it for a semester.

Date of experience: January 27, 2025
New Jersey
1 review
0 helpful votes
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Good sevice
February 6, 2025

Book came fast and is good quality even being used.

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
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Book
February 6, 2025

It took forever to get delivered. And came in all different pages instead of a book all together.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
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Chaos
February 5, 2025

I ordered a textbook, but within an hour, found it cheaper somewhere else. So I reached out to customer service to cancel the order. They tell me I can't cancel the order because it's too new and "not in their system for 3 hours." So I wait at least 3 hours and reach out again to cancel. This time, they tell me that the order has already shipped so they can't cancel it. The label had been created but the order hadn't shipped. They told me I would just have to return the book when I received it and they would issue a refund once they got it back. It took 3 weeks for the book to arrive despite their website saying 5-7 day shipping or whatever. And now I have to go through the hassle or sending the book back because there's apparently only a 20-minute window in which you can cancel an order.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2025
Texas
1 review
0 helpful votes
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Extremely Late Arrival
February 5, 2025

I ordered the book the day my professor told us to. The delivery time on the website said 8-10 days, but my friend and I who ordered the same book at the same time are still waiting over 14 days later. A five dollar discount was not worth waiting this long.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2025
Florida
1 review
0 helpful votes
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Excellent service
February 3, 2025

Excellent service, reliable, and fast. Very trustworthy company

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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Cheap and good quality
February 3, 2025

At first I was skeptical of this site, but I'm so glad that I found it! I've rented two book through KNET and have recommended them for everyone I know! Great quality for cheap! 🙌🏻

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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The book rental was new!
February 3, 2025

I am happy with the rental.I have not used the book yet until my 3rd week of semester but looking at it. I am content of the appearance of it.

Date of experience: January 24, 2025
Illinois
1 review
0 helpful votes
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Code Require From Professor
February 3, 2025

The item arrived later than expected. I did not break the seal because I realize I cannot use the item. My professor does not have a code for me to access the digital book.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Buy somewhere else
February 2, 2025

Didn't ship as per written policy. Although ISBN numbers were correct the book that arrived was not the current edition (2024) as described and advertised. They shipped the older edition. I could've bought the older edition locally for 1/4 what I paid. Communication sucked and they refused a return or partial reimbursement. Now I have an out of date edition that I can't sell next semester. Spend you money elsewhere.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2025
Colorado
1 review
0 helpful votes
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I returned a book in fine condition, its a used book after all, but was told it is now unusable and was charged for the book. When I asked for explanation on why it is unusable, they ghosted me. Of course will never use them again.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2025
Virginia
1 review
0 helpful votes
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Great
February 2, 2025

Quick service and high quality book received! Very pleased

Date of experience: January 23, 2025
Pennsylvania
1 review
0 helpful votes
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Best!
February 1, 2025

Got the books delivered very fast and in perfect condition.

Date of experience: January 22, 2025
New York
2 reviews
0 helpful votes
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Interesting
February 1, 2025

Need to be more upfront in what is actually in stock to ship quicker.

Date of experience: January 22, 2025
Erin C. Knetbooks Rep
6 months ago

Thank you for your feedback. Every item listed on our website has an availability listed. -Knetbooks

Tennessee
1 review
0 helpful votes
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Ok
February 1, 2025

Delivery was longer than I expected. Luckily I didn't have to read any chapters this week!

Date of experience: January 22, 2025
Erin C. Knetbooks Rep
6 months ago

Thank you for choosing Knetbooks!

Virginia
1 review
0 helpful votes
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Would buy from Knetbooks again!
January 31, 2025

Knetbooks website provided an easy experience to search for and purchase the books needed for my classes. The new quality books arrived sealed, clean, and as described. Shipping was timely too! Best of all, Knetbooks offered the lowest prices, even beating Amazon!

Date of experience: January 21, 2025
Illinois
1 review
0 helpful votes
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Dr Char
January 30, 2025

Fast delivery and very helpful information for current class I am taking

Date of experience: January 20, 2025
North Carolina
1 review
0 helpful votes
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Great!
January 30, 2025

Condition of books are always great as well as the prices! Will be using again and again.

Date of experience: January 20, 2025
Washington
1 review
0 helpful votes
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Safe and quick
January 30, 2025

I was looking for a cheap alternative to fetch a book I needed for a class and stumbled onto this site. I got a book for cheaper than I could find elsewhere so I was quite happy.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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Horrible
January 30, 2025

Did not receive book. Customer services nonexistent. Disputing with my credit card company.

Knetbooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2025