About the Business
Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing. Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great help in getting the replacement locks that we needed
Great customer service both online and over the phone. VERY long time to ship.
Easy to place order, polite and helpful phone representative, quick shipping and correct parts.
My order was as described and on time. The site was very easy you use.
Fast, reliable service
Some products are under my expectations but in general products were good
Parts were received but seemed expensive. It is annoying to be forced to say more than I want to. My other problem is that I am an equal partner and should be allowed to have access to our online account without having to use my partners User name and password.
Fast, reliable service every time. Good quality products.
Easy shopping experience with great prices and fast shipping.
The car wash business requires supplies that are just not availably locally. Always amazes me how quick we get our delivery.
Representative was knowledgeable of product info and helpful as to best use of rewards points
A little slow with shipping, otherwise no issues. Communication was good as well.
Ordered 3 Pail of detergent got 8 called customer support they jumped right on it email me a pickup with the name and address of who the 5 belonged to ups picked it up got it to the right customer problem solved
Thanks
Carl
Received the ship faster than expected. I appreciate that they got the order out quickly.
Easy to locate what I was looking for. Great pricing and fast delivery.
Ordered a rebuild kit for a Cat 530 pump and received it within a few days
Shipping from PA to Ontario Canada took 2 weeks and tracking was difficult to follow. Appreciate being able to get parts for needed repairs. Shipping was conducted by USPS and Canada Post.
Always the best price and reliable. I got everything I ordered fast and it was right!
From the online transaction to the delivery of the product everything went smooth.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI John, so sorry to hear this, I'll bring it to the attention of customer service.