Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing. Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
No me enviaron el comprobante de pago y lo solicite llamando para que me por favor me envíen a mi correo
The sales rep understood what I needed and got it out.
Website is easy to navigate. We received our products sooner than expected!
Good shopping experience, have 95% of what i need for my Wash.
I have been a long time customer with Kleen Rite; way back when the sales flier looked like they came out of a copier. I worked with Mike and Keith, but my everyday contact was with Keith. I ordered with Keith for years, eventually he handed me off to Steve Kelly. I know I am a high maintenance customer; probably why Keith handed me over to Steve. He has been GREAT!
Steve has been exceptional with my orders, backorders and following up on any issues that may occured, and there have been many. I am "VERY" happy with his attention to my needs and his product knowledge. GOOD GUY! Thank You. My cell *******110.
Good always a very nice pleasant great experience dealing with people and people at Kleenrite corporation and the interaction is always positive
Buena atención al cliente y entregas consistentes con productos de calidad
I prefer to look at the catalog in addition to the website while deciding on what products to purchase. There are a significant number of products that you choose to not list a specific price for while your customers are shopping I would lean towards a vendor that will list a price upfront. One wonders why you choose this business model in a very competitive market.
Product I ordered was great as described in website. Fast shipping.
Received my parts I ordered next day. Were in good shape
This is the second time we have purchased from Kleen-Rite. Both times they have had in stock what we needed and both times, from order to receiving the items was super fast. The price was far better then many other retailers out there as well.
Very good business practice. Trained and efficient.
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Never have to worry...just order what u need and forget about it...it always shows up
We received our product in a timely way and received what we ordered.
Awesome service thank you very much. Will order again in the future
Ordered part, was ready fast, no hassles, good customer service.