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Kleen-ritecorpReviews 545

4.7

About the Business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing. Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
125
value
2
quality
1
This company responds to reviews on average within 11 days

Instant Feedback

6,318 reviews
Ohio
1 review
0 helpful votes
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Owner
January 6, 2024

Good, but not great. Searching for products is often difficult. Searching is fine if I already know a Kleen - Rite part number.

Date of experience: January 6, 2024
Washington
1 review
0 helpful votes
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Comprobante de pago
January 13, 2024

No me enviaron el comprobante de pago y lo solicite llamando para que me por favor me envíen a mi correo

Date of experience: January 6, 2024
Colorado
1 review
0 helpful votes
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The sales rep understood what I needed and got it out.

Date of experience: January 5, 2024
Illinois
1 review
0 helpful votes
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Great Service
January 5, 2024

Website is easy to navigate. We received our products sooner than expected!

Date of experience: January 5, 2024
Georgia
1 review
0 helpful votes
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Best in the Business
January 5, 2024

Good shopping experience, have 95% of what i need for my Wash.

Date of experience: January 5, 2024
Pennsylvania
1 review
0 helpful votes
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Steve Kelly Review
January 5, 2024

I have been a long time customer with Kleen Rite; way back when the sales flier looked like they came out of a copier. I worked with Mike and Keith, but my everyday contact was with Keith. I ordered with Keith for years, eventually he handed me off to Steve Kelly. I know I am a high maintenance customer; probably why Keith handed me over to Steve. He has been GREAT!
Steve has been exceptional with my orders, backorders and following up on any issues that may occured, and there have been many. I am "VERY" happy with his attention to my needs and his product knowledge. GOOD GUY! Thank You. My cell *******110.

Date of experience: January 5, 2024
California
1 review
0 helpful votes
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Good
January 5, 2024

Good always a very nice pleasant great experience dealing with people and people at Kleenrite corporation and the interaction is always positive

Date of experience: January 5, 2024
Puerto Rico
1 review
0 helpful votes
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Buen servicio y buenos productos
January 5, 2024
Updated review

Buena atención al cliente y entregas consistentes con productos de calidad

Date of experience: January 5, 2024

Good services
November 1, 2023
Previous review

Good services

Date of experience: November 1, 2023
Wisconsin
1 review
1 helpful vote
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Hidden pricing in catalog
January 4, 2024

I prefer to look at the catalog in addition to the website while deciding on what products to purchase. There are a significant number of products that you choose to not list a specific price for while your customers are shopping I would lean towards a vendor that will list a price upfront. One wonders why you choose this business model in a very competitive market.

Date of experience: January 4, 2024
California
1 review
0 helpful votes
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Simple and fast
January 4, 2024

Product I ordered was great as described in website. Fast shipping.

Date of experience: January 4, 2024
Canada
2 reviews
0 helpful votes
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Simple
January 4, 2024

It was very simple and easy to order. Shipping was fast.

Date of experience: January 4, 2024
Pennsylvania
1 review
0 helpful votes
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Quick turnaround
January 4, 2024

Received my parts I ordered next day. Were in good shape

Date of experience: January 4, 2024
Pennsylvania
1 review
0 helpful votes
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This is the second time we have purchased from Kleen-Rite. Both times they have had in stock what we needed and both times, from order to receiving the items was super fast. The price was far better then many other retailers out there as well.

Date of experience: January 4, 2024
California
1 review
0 helpful votes
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Always helpful and friendly.
January 4, 2024

Very good business practice. Trained and efficient.

Date of experience: January 4, 2024
Ohio
1 review
0 helpful votes
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++
January 4, 2024

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: January 4, 2024
Louisiana
1 review
0 helpful votes
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Great service
January 2, 2024

Never have to worry...just order what u need and forget about it...it always shows up

Date of experience: January 2, 2024
Massachusetts
1 review
0 helpful votes
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Thank you for your timely order processing!
January 2, 2024

We received our product in a timely way and received what we ordered.

Date of experience: January 2, 2024
Illinois
1 review
0 helpful votes
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Worked great
January 2, 2024

Awesome service thank you very much. Will order again in the future

Date of experience: January 2, 2024
Pennsylvania
1 review
0 helpful votes
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Na
January 2, 2024

...

Date of experience: January 2, 2024
Texas
1 review
0 helpful votes
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Good experience
January 2, 2024

Ordered part, was ready fast, no hassles, good customer service.

Date of experience: January 2, 2024