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Kizoa

How would you rate Kizoa?
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Texas
1 review
0 helpful votes
Follow Nadeem B.
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Excellent
August 6, 2015

Customer service replied very quickly and were very helpful and polite. They were able to resolve any issues I had and also provided me with some extra useful information.

Date of experience: August 6, 2015
Canada
1 review
0 helpful votes
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Great for making home videos!
July 6, 2019

Many templates are available to create impressive videos for different occasions such as weddings, birthdays, graduations, etc. Easy to use to create long lasting memories.

Date of experience: July 6, 2019
Armine A. Kizoa Rep
over a year old

Hi Joe, We're happy that you like the program. Thanks for choosing Kizoa.

Alabama
1 review
4 helpful votes
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I am very frustrated and would like my money back as well, terrible experience in EVERY WAY! It is a shame I wasted 7 hours of my life trying to create a slideshow much less the $50, I am absoluetly blown away that scams are able to operate like this, right under our noses! Shame on KIZOA (a company located in FRANCE!) for the outright scams and never responding to customer complaints. THIS COMPANY IS A WOLF IN SHEEP's CLOTHING and you better steer CLEAR!

Date of experience: December 29, 2010
Florida
1 review
1 helpful vote
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Very user-friendly interface and video customization. End product looks great and only takes a few minutes to produce. Hopefully, more and more features will be added to make it even more amazing!

Date of experience: May 3, 2017
Canada
1 review
0 helpful votes
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Simple and awesome
August 19, 2015

Kizoa has been a pleasure to work with. I am extremely pleased with how simple and easy it is to work with considering the large variety of options it offers! Thank u

Date of experience: August 19, 2015
Oklahoma
1 review
0 helpful votes
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Great Service
August 19, 2015

Very happy when I found Kizoa. Just what I was looking for. It's easy to use and the result is great. Very happy and will continue with them well into the future.

Date of experience: August 19, 2015
Canada
1 review
0 helpful votes
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Great customer service
December 14, 2016

Evan from the customer service team at Kizoa was absolutely amazing. He took the time to assist with my technical issues and actually made the changes to the video on my behalf. What great service

Date of experience: December 14, 2016
GB
1 review
0 helpful votes
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Kizoa is good
July 8, 2019

A very good and versatile programme, I have been with kizoa quite a few years, it has come a long way since it first started, the team is always there if there is a problem.

Date of experience: July 8, 2019
Armine A. Kizoa Rep
over a year old

Hi Paul, we're happy that you enjoy working with Kizoa. We appreciate your support!

California
1 review
0 helpful votes
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Good customer service!
April 26, 2015

I appreciate the help and the upgrade. You guys were great. I guess there was a system glitch and I had to send a few emails before I finally got a response. But all good, happy with the service! :)

Date of experience: April 23, 2015
Canada
3 reviews
1 helpful vote
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I Love It Very Much.
May 18, 2015

I love Kizoa very much cause I can do all kind of college for my family and friends.
Did some of my family pets and special occasion like birthday and holidays etc.
Great Job Guys and do not stop it.

Date of experience: May 18, 2015
Ohio
1 review
0 helpful votes
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Language barrier a bit
March 20, 2015

Love the online program. Has much more potential though. In Fx, there is an option for Bordes Colores, when you choose that option to frame your pic, the program automatically changes it to yellow or black, there's no way to change it! I tried speaking with the gentleman on the other line regarding that and I think due his accent I was unable to fully understand and him me. We were never able to fully communicate efficiently. There are some other issues with the timing, more than occasionally when you need to validate a slide another slide will pop up to validate its time but it changes the time. So I feel like I'm trying to remember what the time set was to choreograph with the music and I essentially have to redo that whole area. When you move a slide too, it automatically resets the time to 5 sec. Very frustrating. Mixing your music on here is also difficult, like to transition or cut. I would pay additional to have a better music mixer for this. All in all, I love the program. Pretty easy, and I love that I don't have to store the slide show on my computer! Look forward to all of the updates you guys make!

Date of experience: March 17, 2015
Veronica G. Kizoa Rep
over a year old

Hi Melissa! I wanted to let you know that the timing issue should have been resolved as of last week. You can now see where a song ends in your slideshow and it'll also show you how many times your song has looped. This should greatly help with music synchronisation!

California
1 review
0 helpful votes
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Bad quality and bad customer service
May 21, 2019

I paid for an upgraded membership for a higher quality video but it didn't work, when I contacted customer service about the issue, I never received a response.

Date of experience: May 21, 2019
Yanai G. Kizoa Rep
over a year old

Hello Jasmine,
We are very sorry to hear this and apologise for the inconvenience caused. Could you please give us your Kizoa email so we can track down the issue?

Ohio
1 review
0 helpful votes
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Deceiving
July 10, 2019

I thought there would be more options and abilities with this program. I was frustrated that I thought I could create a video without purchasing the premium- it made it seem that way. But I had to.

Date of experience: July 10, 2019
Armine A. Kizoa Rep
over a year old

Hi Kelsey, we're sincerely sorry to hear about that.

Israel
1 review
0 helpful votes
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Missing info before purchasing
May 10, 2020

Hi
CAN not add titles to the video which are not English. If i had known that...
Did not get answers about this subject from support.
I am looking for refound if no answer arrives
Thanks
Tami

Date of experience: May 10, 2020
Georgia
1 review
2 helpful votes
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DO NOT USE THIS PROGRAM! We downloaded this program because it was advertised as free and had lots of interesting slideshow features. My husband spent hours uploading pictures and creating a slideshow for a Mother's Day presentation for our church. After everything was done and he tried to save it to dvd we discovered you have to pay $50 to do that (this was not revealed anywhere on the website that we can find, and we did go back to see if we overlooked it somewhere). We had no choice because we needed that presentation and there was no time to create a new one so he paid the money and upgraded the program. When he again tried to burn the slideshow to dvd the computer (which belongs to the church) completely crashed and when he tried to reboot he got a fatal error message. So now we are out $50, we had no slideshow presentation for Mother's Day, and the church computer that we use in all of our services is dead! DO NOT USE THIS PROGRAM!

Date of experience: May 9, 2010
Ireland
1 review
0 helpful votes
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Solid slide-show maker
July 4, 2015

Kizoa is very easy to use, even for a beginner at making slide-shows. The selections of effects and transitions are really good and the HD finish is a joy to watch.

Date of experience: July 3, 2015
New Zealand
1 review
1 helpful vote
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New heights for photo blogging
May 7, 2017

I am loving the different ways I can display my class activities, events and learning experiences.
The program is intuitive and fun to use. I have already received comments and compliments!

Date of experience: May 6, 2017
Pennsylvania
1 review
0 helpful votes
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More Business features would be awesome
May 23, 2019

I like the service but it is tied to more kids and wedding and family all the way. And to host the videos could be better players for running a business

Date of experience: May 21, 2019
Minnesota
1 review
1 helpful vote
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Customer Service
March 28, 2015

The person who took care of me was great. She help me with what I needed and even gave me some important information that I was not aware of.
Thank you

Date of experience: March 25, 2015
Canada
1 review
6 helpful votes
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When Kizoa works, it is remarkable. The creations are beautiful and the variety of templates is incredible.

The problem? It hardly works. For three weeks, I have wasted countless hours trying to log-on and complete my creations.

Weeks ago, I was able to create project files using the slow and sluggish kizoa.it as an alternative to kizoa.com. The end result? The process for turning them into video files would not complete and produced a glitched-out video file that was unusable. Hours and hours, wasted.

I was hesitant to pay into an 'online-based' solution for this very reason. While I understand that things happen, Kizoa has made matters words with a lack of updates and transparency from their twitter account. This whole situation has been extremely frustrating. I am left with no choice but to seek an offline alternative and start my projects from scratch on a very tight timeline.

And so. My recommendation is to find an alternative. What could and should be a really wonderful application has turned into a frustrating and time-wasting disaster.

Time to move on.

Date of experience: December 7, 2019

Overview

Kizoa has a rating of 3 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kizoa most frequently mention premium membership, several years and tech support. Kizoa ranks 1st among Photo Sharing sites.

service
61
value
66
shipping
18
returns
11
quality
62