Here’s what consumers have asked with answers from Kizoa staff and previous consumers.
Hi Kristie! Were you able to get your movie to play correctly? If not, please send us an email or give us a call at customer support so that we can help!
Hi Pushpa, it sounds like you may need to link your Facebook account to your Kizoa account by going to the "My Images" tab of Kizoa and hitting the blue and white "Connect" button in the lower right corner, in the blue Facebook space. You will then be prompted to enter your Facebook information, and once your accounts are successfully linked, please try again to post your movie!
I found this site online when looking for a way to create a Memorial Dvd for my Dad. The programs I have would only copy to cd. Can someone give me some info about this site? Is Kizoa actually free to use, are there any hidden costs? I'm not sure whether to trust the site wthout further info.
Hi Jamie, you can save those Facebook photos from the group to your computer and from there upload them onto your Kizoa account :)
My slideshow lasted 12 mins and I Had about 80 photos in individual and group photos but could have done more if I wanted
I have wrong password for my kizoa player now i cant get in how do you change it
Hi Elsie, sorry for the issues with your video! We had some server issues this past weekend which prompted issues in viewing movies as well as downloading them to your computer. We have corrected this on Monday so you should be able to view your movie now and download it. Let me know if you're still having issues!
Hi Valerie, we have actually been in contact with Bitdefender and last week they made a correction in their program to avoir blocking the use of Kizoa. Can you let me know if you are still having this issue? Please get back in touch with me directly at veronica.gomez@kizoa.com with a phone number I can reach you at as well as your Kizoa email address. Thanks!