I love the lifetime premium. It is so nice to be able to add new pictures, clips without having to pay over the top prices. The customer service is outstanding
We need more options when making a video! Like, Background Color (more than just black or white) ~ Your updates took away certain items that I liked to use ~ ETC
Site did not make it clear that you had to pay in order to download a video. I spent almost 3 weeks working on a slideshow for my grandma whom just passed away just to find out I would have to pay.
I used the Kizoa program to create a video for my daughter's high school graduation party for family and friends. The program itself worked fine and I was quite satisfied with the results I had produced, especially since I'm not terribly "techie"! My disappointment came when I went to download my dvd, only to find what had been marketed as a "free" way to create a keepsake, cost me upwards of $65 when you want to download it in any capacity. Ok, still not the end of the world, so I paid and moved on given the extensive amount of time I had already spent on it. When I went to play it on the dvd, the pictures scrolled thru much more quickly than on the computer, causing it be about 8 minutes, when it was originally 12-15. The problem being it was difficult to focus on the pictures since many of the collages scrolled by without pausing as they did on the computer. I called customer service and spoke to Victor (I think-something that started with a V) and was treated incredibly rudely and basically was told that it was my problem and when he downloaded it, it worked fine. He would barely let me finish a sentence... never can I remember being treated like this. When I asked for a refund, he again told me it was my error and I would not receive a refund! Very disappointed with the way I was treated.
Hello Cathy, I am very sorry for the issues you went through. I would like to reassure you that we will issue you a refund if you wish and in general we never refuse refunds. I will make sure that our support team is up to date on our refund policy and I will investigate further into the conversation you had with Victor. As for your DVD if you like you can send me an email at veronica.gomez@kizoa.com and let me know your Kizoa email address, and the title of the slideshow so I can figure out what's not working. Also, I will be able to issue you a refund once you let me know your Kizoa email address. I hope to get everything fixed for you as soon as possible and I again apologize for the experience you had.
I created a movie, found many capabilities in the Kizoa tool, in some cases there was a bug - i wrote to the support - they claim it is not a bug - but it is.
Overall good experience.
Hi Amit, we're glad to hear you're overall happy with Kizoa! Can you let me know what your bug was? You can email me directly at veronica.gomez@kizoa.com
I think calling yourself an "Online Business" makes you sound formal when you are not.
I called a couple of times and wrote several questions by e-mail and ALL WERE ANSWERED FRIENDLY AND THE PERFECT ANSWER OR QUESTION. I admit it is like learning to play the piano but easy.
I do have a questrion, Respectfully. How do I do a voice over?
Hei Henrye! I'm happy to hear that you're happy with Kizoa and the help we've provided you with =) You can do a voiceover by first recording your voice on a recording device and then uploading the audio file to your computer in an audio format such as an MP3. From there you can upload your MP3 onto your Kizoa account and place it over your video. I hope this helps!
It has been an integral part of the tool set that we use for our services. We have been using it flawlessly over the part 18 months and have no complaints.
I've used this many times over the past few years to the delight of my Grandkids who love to watch videos from previous years, especially at Christmas.
I had a great experience with Kizoa - creating slide show was so easy... the samples were great and all the backgrounds were awesome. I gave Kizoa 5 stars.
I like the templates and features in this. This is awesome for creating movies and photo prints. I would recommend this for beginners who want to create movies with some photos and videos.
I am enjoying using this site. I used to use One True Media so this is a good replacement site. Took me a minute to get used to it but once I did I was off and rolling. So glad I found this site
Easy to use and produces a nice finished product. Would, however like to see more business themes added to include volunteers, long range planning, visioning, etc. and more ministry related templates
Thanks for your suggestions Jennifer, we will definitely take those into consideration! If you have any examples of layout or design please feel free to send them to me at veronica.gomez@kizoa.com. We can more quickly produce new templates if you give us an example to go off from ;)
This is very easy to use, I have enjoyed it a lot :) I have made several web sites, and also made several videos of my guinea pigs, it was a lot of fun, and very easy to work with.
Hi Gina,
Thank you for your comment!
We're happy that you enjoy working with Kizoa.
My first burn to DVD worked great. After that, I can't burn anything directly to DVD. I have to wait for Kizoa to download. That's not what it's supposed to be.
Kizoa is the best video editing program I saw in my life. I love the support from this company and all the activities you can do it with this program. I really recommend Kizoa. I love Kizoa!
What I found was how easy it was to apply pics to videos, making your own albums. What I want to know is how I can create my own album to share with others?
Hi Regina, thanks for your review =) Do you mean you would like to know how to make your own movie? You can start making a movie by going to the "Movie Maker" tab and dragging your photos and videos onto the film strip at the bottom of the screen. You can then personalize with text, effects, transitions, etc. ;)
Every time a send an email inquiry, I will be lucky enough to get a response within the day. But most of it will take a day or more to get a response.
Hi Sue, we do our best to respond to emails within less than 24 hours, however, if you need immediate assistance please feel free to call our toll free phone line (844)898-4402 Monday-Friday from 8am EST - 8pm EST. That way you can get help right away when you need it ;)
I found your company very easy to work with. I spoke with two of your employees and they were very helpful and a pleasure to speak with. I will be recommending you company to others.
Very pleased with it and the fact I can keep things private and love all the new formats and additions and Just the very best customer service and layout.
Very easy to use. Outcome of the videos are quite professional. We will continue to use this service and continue to make videos to promote and market our company.
Overview
Kizoa has a rating of 3 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kizoa most frequently mention premium membership, several years and tech support. Kizoa ranks 1st among Photo Sharing sites.
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Hello, I'm sorry to hear about the passing of your grandmother. We try to make the differentiation between our free features and Premium features as clear as possible to avoid confusion. The majority of Kizoa is free, you can make movies of unlimited length to share online via email, Facebook, Youtube, etc. for free, as well as download movies for free if they are under 1 minute in length. Please send me a direct email at veronica.gomez@kizoa.com with the title of your movie and I will exceptionally allow you to download your movie to your computer regardless of the duration. - Veronica